Rx.Health (Commure Engage) · 4 months ago
Technical Operations Manager, Enterprise Central Ops
Commure is a company focused on simplifying healthcare through innovative AI solutions. The Technical Operations Manager will automate processes, deploy AI into workflows, and build scalable systems to unify data models and standardize operations across the enterprise suite.
Health CareHealth InsuranceHospitalLife Science
Responsibilities
Build & automate: Design reliable, scalable workflows (SQL-backed, API-driven, Retool-powered) that eliminate manual work and materially improve velocity, quality, and cost
Ship AI into ops: Identify high-leverage use cases (triage, routing, QA, forecasting, SOP generation) and implement practical AI tools that measurably improve outcomes
Own the numbers: Define, track, and improve core operational KPIs (productivity, quality, scalability). Your success is measured by moving metrics—not meeting hours
Systemize complexity: Stand up data models, dashboards, and processes that turn ambiguity into repeatable, auditable operations
Cross-functional Partnership: Partner with Product, Engineering, and Account Management to scope requirements, align on SLAs, and deliver durable solutions
Program management: Drive projects end-to-end—requirements, design, build, launch, iterate—ensuring on-time delivery and measurable impact
Qualification
Required
2–5 years in technical ops, data/analytics, software, consulting, or similar in a fast-paced SaaS/tech environment
Technical fluency: Strong SQL (joins, windows, CTEs, performance basics); experience with Retool or similar internal tooling; comfort with APIs and basic web scraping
AI in practice: You know how to evaluate and deploy AI/LLM tools to real workflows (prompting, guardrails, basic evals), not just in theory
Systems thinking: Ability to translate business problems into data models, pipelines, and lightweight services that scale
Execution & ownership: Track record of driving projects from idea → shipped → adopted → measured impact
Communication: Clear, structured writing and stakeholder management across technical and non-technical partners
Bias to action: Comfortable in ambiguity, excellent at prioritization, and proactive about unblocking teams
Company
Rx.Health (Commure Engage)
𝐖𝐞’𝐫𝐞 𝐞𝐱𝐜𝐢𝐭𝐞𝐝 𝐭𝐨 𝐬𝐡𝐚𝐫𝐞 𝐭𝐡𝐚𝐭 𝐑𝐱.𝐇𝐞𝐚𝐥𝐭𝐡 𝐢𝐬 𝐧𝐨𝐰 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐂𝐨𝐦𝐦𝐮𝐫𝐞 𝐄𝐧𝐠𝐚𝐠𝐞, 𝐞𝐱𝐩𝐚𝐧𝐝𝐢𝐧𝐠 𝐨𝐮𝐫 𝐜𝐚𝐩𝐚𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐚𝐧𝐝 𝐫𝐞𝐚𝐜𝐡!! After impacting over 30 million lives across leading health systems and supporting more than 60 million members through UnitedHealthcare, our team and resources have grown significantly to better serve providers, payers, and patients worldwide.
H1B Sponsorship
Rx.Health (Commure Engage) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (2)
Funding
Current Stage
Early StageTotal Funding
$2.25M2023-10-31Acquired
2018-09-05Seed· $2.25M
Company data provided by crunchbase