Cocoa Hyundai ยท 4 months ago
Automotive Service Writer
Cocoa, FL
Full-time
Onsite
Entry Level
$80K/yr - $120K/yr
1+ years expCocoa Hyundai is seeking an experienced and motivated Automotive Service Advisor to join their team. The role involves identifying problems with automobiles, consulting with customers and mechanics, and ensuring outstanding customer satisfaction throughout the service process.
AutomotiveFinancial ServicesLocal Business
Responsibilities
Greets and consults with customers to interpret their needs and arrange for appropriate service
Serves as the primary point of contact for all automotive service and repair matters
Consult with mechanics about necessary repairs and possible alternatives to expensive work
Sells additional needed services
Sets and manages the expectations for service delivery for both the customers and mechanics
Continuously updates customers on repair needs and completion times
Verify that the final invoice reconciles with the work performed on the repair order
Performs other duties as assigned
Qualification
Required
One year of dealership Service Advisor experience a must
Proven track record of achieving exceptional Customer Satisfaction
Must have a valid driver's license and be in good standing
Must exhibit personal and professional integrity
Must have a desire for a long term career with a growing organization
Preferred
CDK experience; highly preferred
Benefits
Progressive and Competitive Pay Plan
Strong mentorship program to help you gain the experience you need to progress your career
Excellent opportunities for growth and internal promotions
Ongoing Training and Education, Employee Purchase and Service Discounts
Full insurance benefit options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
Paid Sick Time
Paid Vacation
401(k)
Team-oriented, professional and fun work environment
Company
Cocoa Hyundai
Cocoa Hyundai is a car dealership that sells used and new cars and offers auto financing and repair services.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase