DoorDash · 1 day ago
Manager, Fraud Operations
Tempe, AZ
Full-time
Onsite
Mid, Senior Level
5+ years expDoorDash's Fraud Operations team is looking for an Operations Manager to lead a group of Fraud Specialists, Team Leads, and Supervisors. This role involves investigating cases of fraud, protecting users, and collaborating with various teams to reduce fraud in the long-term.
AppsDeliveryE-Commerce PlatformsFood DeliveryOnline Portals
Responsibilities
Lead a team of Fraud Specialists, Team Leads, and Supervisors
Create the vision and define OKRs for the team, while prioritizing company-facing initiatives
Influence and engage across the company - partner with the product, engineering, and analytics teams to define and execute on goals
Identify opportunities for improving operations efficiency, training content, and tools through experimentation
Use data-driven decision-making to improve Fraud S&O metrics, while accelerating growth
Qualification
Required
5+ years of experience in Fraud Operations or related area
2+ years in a leadership role, at a high-growth or subscription business
Skills include data analysis and proficiency, as well as experience in SQL and Excel / Google Spreadsheets (can perform complex functions)
Ability to articulate the 'big picture' across internal partnerships and multi-layered teams
Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities
Ability to be physically present in our corporate Tempe office
Must live within a commutable 50 miles of the office
Benefits
Premium healthcare
Wellness expense reimbursement
Paid parental leave
Comprehensive benefits and perks
Company
DoorDash
DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.
10001+ employees
H1B Sponsorship
DoorDash has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (530)
2024 (510)
2023 (413)
2022 (612)
2021 (439)
2020 (126)
Funding
Current Stage
Public CompanyTotal Funding
$5.22BKey Investors
Durable Capital PartnersT. Rowe PriceDarsana Capital Partners
2025-05-27Post Ipo Debt· $2.75B
2020-12-09IPO
2020-06-11Series H· $400M
Leadership Team
Tony Xu
CEO and Co-founder
Stanley Tang
Co-Founder / Chief Product Officer
Recent News
Business Insider
2026-01-07
2026-01-07
Deli Market News
2026-01-07
Company data provided by crunchbase