Rocket Travel by Agoda · 9 hours ago
Senior Manager, Supply Strategy & Hotel Programs (Rocket Travel by Agoda)
Chicago, IL
Full-time
Hybrid
Mid, Senior Level
$105K/yr - $158K/yr
7+ years expRocket Travel by Agoda is the strategic partnerships arm of Agoda, part of Booking Holdings. They are seeking a Senior Manager, Supply Strategy & Hotel Programs to optimize and manage hotel programs for white label partners, requiring collaboration across various teams and a focus on data-driven decision-making.
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Responsibilities
Spend half of your time supporting the optimization of Rocket’s hotel, flight, car, and insurance supply:
Dive deep into data to analyze supply trends, and use your insights to identify supply strategy opportunities, size them, and present them internally to relevant teams such as product, commercial partnerships, legal, and finance. You may also take the lead on developing and executing a plan to bring those opportunities to life
Own select Rocket supplier partnerships for car, hotel, and insurance. You will build relationships, meet regularly to discuss opportunities and challenges, and work together to hit KPIs
Work with Rocket’s Customer Experience Group to understand drivers of supply complaint trends across hotel and car verticals. You will report out and then act on insights in collaboration with other teams, identifying practical, scalable solutions
Set and measure your supply initiatives against quantifiable targets, which you can then evaluate post-launch. Report out on your results regularly and use these insights to drive improvements to strategy and/or execution
Support the launch of new White Label partners for key supply verticals. Ensuring each new partner’s unique supply requirements are planned for and ready at launch
Learn our hotel rate distribution system and be the go-to contact for when Rocket needs to execute rate distribution strategy changes
Be the point person for resolution of supply escalations from both suppliers and white label partners. This means triaging issues accordingly to find root causes, size/impact, and options for scalable, practical, long-term resolution
Spend half of your time optimizing and scaling our luxury hotel collection portfolio including:
Establish hotel collection KPIs, continuously analyze program performance for a variety of metrics across brands and regions and use performance analysis insights to drive tangible program improvements. In support of this broader goal, you will:
Encourage participation and solicit program feedback from target chains, management groups and independent properties in collaboration with our Priceline or Agoda counterparts and/or our partner contacts
Build relationships with target chains, management groups and independent properties. You’ll leverage these relationships and negotiate commercial terms of hotels’ participation including margins, promotional and marketing assets
Work with hotel connectivity and market management teams, as well as Rocket Travel product team to ensure optimal rate and availability display, and efficient program onboarding
Use your creativity and insight to help define how we optimize, manage the programs internally, and differentiate the programs externally to our prospects and partners
Collaborate with white label partners to market the programs to end customers and drive bookings within the platform. This includes pitching the program to new white label partners
Generate program reporting related to bookings, pricing, availability, ranking and property conversion. Define a process for distribution of program performance reporting and communication to internal and external stakeholders (including participating hotels and white label partners)
Be scrappy. We’re a small team and often collaborate across different roles. Some projects may not be completely defined, so we value resourcefulness, adaptability, and a willingness to learn as we drive results together
Qualification
Required
7+ years of relevant experience, preferably in B2B2C, supply management, travel and/or hotel programs
An autonomous worker with a bias to action, driving productivity and progress with the program
Outstanding written and verbal communicator, able to synthesize complex information into key takeaways for internal and external collaborators
Highly organized, and comfortable managing multiple priorities simultaneously across different parts of an organization
Comfortable leading meetings and presenting to key stakeholders, leadership, and external partner stakeholders, including the executive C-suite level
Always put the customer front and center. Customers can be a traveler, partner, or even a colleague. Ensure a focus centered around solving pain points
Strong skills with key business tools across Microsoft Office, Google Sheets, Docs, and Slides
Goal-oriented and understand business objectives. Establish goals for yourself, your supply partners and internal counterparts. In negotiations, understand how to make tradeoffs and work to create the best deal for all parties
Curious mind and always seeking to understand. In terms of professional development, have a growth mindset, are comfortable soliciting thoughts from others, and are curious to learn from a spectrum of perspectives
Candidates should be authorized to accept employment in the US from any employer
Willing to start within three weeks of accepting an offer
Able to work the same daily working hours as our Chicago office
Benefits
Competitive compensation package
Bonus
401k with match
Flexible vacation time
Parental leave benefits
Health
Dental insurance
Company
Rocket Travel by Agoda
Rocket Travel is committed to helping its partners and clients and works to develop specialized initiatives that optimize rewards.
201-500 employees
H1B Sponsorship
Rocket Travel by Agoda has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2022 (3)
2021 (2)
Funding
Current Stage
Growth StageLeadership Team
Staci Markwood
Vice President, Global Partnerships
Bruna Reis
Senior Manager, Enterprise Partnerships
Recent News
2025-12-09
2025-11-14
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