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Sea Island Company · 5 months ago

Host or Hostess - Tavola (Part-Time) Starting at $15.00/hr

Sea Island, GA

Part-time

Onsite

New Grad, Entry Level

$15/hr - $15/hr

Sea Island Company is seeking a Host or Hostess to provide warm hospitality and excellent service in a luxury dining environment. The role involves escorting guests, managing reservations, and assisting service staff while ensuring compliance with company standards.

Travel

Responsibilities

Escort guests to their assigned table for dining

Answer telephone and take reservations

Assist service staff with routine duties such as pouring beverages, clearing dishes, setting tables, etc

Learn the names and personally recognize our regular Guests and Members

Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one’s ability

If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give information to admin support)

Maintains cleanliness and organization in all work areas

Uphold appropriate departmental standards of quality/timing

Uphold and ensure compliance with all company and departmental policies and procedures

Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately

Attends all scheduled employee meetings and brings suggestions for improvement

Willing and timely execution of other duties as delegated by leadership

Qualification

Food & Beverage experienceForbes 5-Star standardsHost/Hostess experienceCommunication skillsPositive attitudeDetail orientedAdaptability

Required

Must be at least 18 years of age

Excellent communication skills, both written and verbal

Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)

Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers

Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively

Must be detail oriented and able to manage competing priorities and multiple deadlines in a fast paced environment

Ability to easily adapt to organizational and environmental changes

Must be flexible to working days, early mornings, evenings, weekends, and holidays

Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods

If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels

Ability to perform repetitive tasks with accuracy

Ability to lift, carry, pull and push up to 30 lbs intermittently throughout a shift

Ability to read, write and communicate effectively in English, both written and verbal

May be exposed to mechanical, electrical, chemical and fume hazards

Ability to maintain compliance with Sea Island's Company Resort Professional Image Policy