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H&R Block · 1 day ago

Receptionist - Franchise Location

Frederick, MD

Full-time

Onsite

New Grad, Entry Level

$15/hr - $20/hr

H&R Block is a company focused on helping clients make informed decisions regarding their lives and finances. They are seeking a seasonal Client Service Professional/Receptionist to build client relationships and provide exceptional service. The role involves greeting clients, scheduling appointments, and maintaining office organization.

ConsultingRetailService IndustryTax Preparation

Responsibilities

Answer phones and greet clients in a personalized, friendly, and inviting manner

Match clients with the best-suited tax professional for their needs

Schedule clients how they would like to be scheduled

Help to ensure all clients needs have been met during service both in person, over the phone or virtually

Maintain office cleanliness and organization of resources with team members

Other duties as assigned

Qualification

Customer service experienceOrganizational skillsTime-management skillsMicrosoft Office proficiencyMulti-taskingFast-paced environment experience

Required

Experience working in a fast-paced environment

Previous experience in a customer service environment

Ability to multi-task

Strong organizational and time-management skills

Computer proficient with the ability to use Microsoft Office

Answer phones and greet clients in a personalized, friendly, and inviting manner

Match clients with the best-suited tax professional for their needs

Schedule clients how they would like to be scheduled

Help to ensure all clients needs have been met during service both in person, over the phone or virtually

Maintain office cleanliness and organization of resources with team members

Other duties as assigned

Preferred

High school diploma or equivalent

Ability to work flexible schedule and/or in multiple locations

Sales/marketing experience

Benefits

Medical and prescription drug coverage

H&R Block Retirement Savings Plan (401(k) Plan)

Employee Assistance Program

(virtual) fitness center programs

Associate discount program

Business Travel Accident Insurance

Associate Tax Prep benefit

Company

H&R Block

Glassdoor3.8

H&R Block is a tax solutions provider that offers tax returns, filings, and advisory services for individuals and businesses. It is a sub-organization of Ameriprise Financial.

Founded in 1955