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GovCIO · 1 week ago

VTC/IPTV/AV Facilitator/Operator

Eustis, FL

Full-time

Hybrid

New Grad, Entry Level

$41K/yr - $41K/yr

0+ years exp

GovCIO is currently hiring for a VTC/IPTV/AV Facilitator Operator to provide support at Fort Eustis, Virginia. The role involves facilitating and operating VTC/IPTV/AV conferences, providing technical support, and ensuring the smooth operation of audiovisual systems for various meetings and events.

ConsultingIT InfrastructureIT ManagementManagement Consulting

No H1B

Security Clearance Required

Responsibilities

Facilitate and operate VTC/IPTV/AV conferences

Start and power off all VTC/IPTV/AV equipment for sessions, conducting audio visual checks prior to each conference, serve as primary VTC/IPTV/AV equipment operator for VTC conferences and other collaborative meetings, coordinate and implement recording and teleconferencing into sessions as required, and serve as initial responders to customer requests regarding VTC/IPTV/AV problems or issues

Create daily “Calendaring” schedules for events requiring facilitation based on customer input from the Conference Room Scheduler or other sources which will be used by the Bridge Operators, Facilitators, and Maintenance Team for planning and implementation purposes

Proficient with the use of the suite of Microsoft products to include but not limited to MS Teams, MS Outlook, MS Word, MS Excel, MS Power Point, and MS SharePoint

Build facilitator schedule based on customer requests provided by CRS from designated customers for VTC/IPTV/AV requests and coordinate and implement facilitator and maintenance scheduling

Provides installation and technical support for Audio and Video Teleconference systems

Installs, pulls, terminates and tests all ATC equipment, cables, connectors, and interfaces

Installs projections screens, plasma TVs and different types of speakers

Reads blueprints and wire ATC racks

Provides technical support to users experiencing problems with operation or maintenance of systems

Installation of ATC systems are performed at client sites

Sets up and maintains equipment for audio and video conferencing and teleconferencing meeting needs

Provides support to engineers of site VTC and Conference Room systems such as scheduling VTC with external sites, configuring rooms to meet requirements for scheduled conferences

Performs video capturing and transfer video to a media streaming server

Troubleshoots equipment and network configurations

Provides weekly tracking and reporting on all projects and bridge activity, outages, number of VTCs, and other pertinent information deemed necessary

Qualification

VTC/IPTV/AV operationTechnical supportInstallation of AV systemsIAT Level I certificationMicrosoft Office proficiencyHelpdesk experienceAV experience

Required

High School with 0 - 3 years (or commensurate experience)

Certifications: IAT Level I

Proficient with the use of the suite of Microsoft products to include but not limited to MS Teams, MS Outlook, MS Word, MS Excel, MS Power Point, MS SharePoint, and MS Visio

Clearance Required: Secret