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Beltone · 3 days ago

Patient Care Coordinator (Administrative Assistant)

Salem, IN

Part-time

Onsite

Entry Level

$15/hr - $15/hr

2+ years exp

Beltone is a company dedicated to delivering premium patient care through a collaborative work environment. They are seeking a Patient Care Coordinator to provide administrative support, assist patients, manage appointments, and ensure compliance with documentation and financial processing.

Health CareMedicalMedical Device

Responsibilities

Administrative Support: Perform a range of office tasks efficiently

Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison

Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement

Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals

Communication: Handle incoming calls and follow up with patients professionally

Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility

Financial Processing: Manage payments, reconcile cash balances, and oversee inventory

Office Environment: Maintain a clean, welcoming workspace

Qualification

Office administrationCustomer serviceMS OfficeSales experienceOrganizational skillsTeam playerSelf-motivated

Required

High School diploma or equivalent

Proficiency in MS Office

Flexible to work varying hours

Customer service orientation

Team Player

Self-motivated, organized and decisive

Preferred

2 years' experience in office administration, sales, or customer service

Benefits

Paid Time Off (PTO)

Paid Holidays

Employee Assistance Program (EAP) – Providing support for personal and work-related challenges

Employee Engagement through Nectar – Recognition and rewards program

401(k) (Non-Matching) Retirement Plan

Company

Beltone

Named by Newsweek & USA TODAY as one of America’s Best Hearing Retailers and as one of Forbes Best Employers, Beltone has been a trusted leader in the hearing care industry for 85 years providing reliable, affordable, and advanced hearing aids.

Founded in 1940

Chicago, Illinois, US

1001-5000 employees