Family Express · 4 months ago
Fleet Sales Account Manager
Valparaiso, IN
Full-time
Hybrid
Entry, Mid Level
2+ years expFamily Express is a company focused on fleet card programs, and they are seeking a Fleet Sales Account Manager to drive sales and manage customer relationships for their offerings. The role involves prospecting, onboarding, and managing commercial fleet customers, while ensuring customer satisfaction and collaboration with internal teams.
Food and BeverageRetail
Responsibilities
Prospect, qualify, and onboard new commercial fleet customers to the WEX and Fleet Perks+ programs
Promote Fleet Perks+ for local loyalty and ensure customer awareness of program benefits
Provide account management, including monitoring and reporting on account usage, resolving issues, and identifying opportunities for increased adoption
Collaborate with marketing on targeted outreach initiatives, events, and promotional campaigns to drive program awareness
Attend trade shows, networking events, and client meetings to build relationships and generate leads
Maintain accurate sales activity records in CRM and generate regular performance reports
Partner with Wholesale Sales and Retail Fuel Dispatch teams to identify cross-selling opportunities for bulk fuel purchases
Conduct account reviews to ensure customer satisfaction and long-term retention
Support the company’s 'Living Brand' values through leadership, collaboration, and exceptional customer service
Other duties as assigned
Qualification
Required
Bachelor's degree or equivalent combination of education and relevant experience
Minimum 2 years of B2B sales or account management experience
Proven track record of meeting or exceeding sales targets
Proficiency with CRM software and Microsoft Office Suite
Valid driver's license and reliable transportation for field travel
Ability to work flexible hours, including evenings and weekends as needed
Excellent verbal and written communication
Strong negotiation and persuasive abilities
Relationship-building with diverse client groups
Analytical thinking and problem-solving
Time management and ability to work independently
High accountability and attention to detail
Flexibility to adapt to changing priorities
Team collaboration and conflict resolution skills
Regularly required to stand for prolonged periods; walk, reach, climb, balance, stoop, kneel, crouch; talk and hear; and use hands to handle or feel
Must be able to lift and/or move up to 50 pounds with or without reasonable accommodation
Requires ability to operate a vehicle and travel frequently to client locations, trade shows, and events
Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Primarily office-based with frequent travel to client sites, events, and networking activities
Flexibility to work all shifts, all days of the week when necessary
Ability to tolerate extreme temperatures for a minimum of 30 minutes
Exposure to noise and activity in busy retail environments may occur
Preferred
Experience in the fuel, transportation, or fleet industries
Knowledge of sales forecasting, pipeline management, and pricing strategies
Familiarity with marketing and promotional tactics
Background in logistics or supply chain management
Company
Family Express
Our Vision To be the finest small chain of convenience stores and fueling centers in the world.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Clifton Dillman
Chief Information Officer
G
Gus Olympidis
Executive
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