Hewlett Packard Enterprise · 4 months ago
Resident Network Engineer
Texas, United States
Full-time
Onsite
Senior Level
$102K/yr - $234K/yr
5+ years expHewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. The Resident Network Engineer will develop and maintain expertise on products deployed within the customer’s network, providing mentoring on Juniper solutions and operational support in a live network environment.
Data CenterEnterprise SoftwareInformation TechnologyIT ManagementNetwork Security
Responsibilities
Design Validation and Verification testing
Interoperability testing, multi-vendor
Acceptance testing of new software releases
Adaptation of test cases for automated testing
Consulting services for new features and technologies
Implementation support
Knowledge Transfer to customer staff
Troubleshooting/fault finding and supporting operations
Operational assistance (customer NOC)
Software Versioning Review
Analyzing network configurations
Assisting with network inventory tracking and management
Testing Juniper Networks product features and functionality
Providing regular updates on work in progress and current issues
Developing network and equipment operating procedures
Assisting in the ongoing definition of Key Performance Indicators (KPIs) for the network and services
Opening and helping drive Juniper TAC cases through to problem resolution
Producing written summary reports of the status of equipment and network problems, plus pertinent technical documentation, as requested by the customer
Holding technology workshops with the customer to discuss equipment and network problems and provide the reasons for problems encountered and the workarounds and/or solutions that are being tried
Training the customer’s implementation and support personnel to configure and operate Juniper Networks products and best practices
Assisting the customer to develop Network Operating and Equipment Operating Procedures. The RE may also need to develop secondary skills in other products in the Juniper portfolio
Serving as a central point of contact between the customer, Account Team, Juniper Technical Assistance Centre (JTAC), Engineering, Product Line Management (PLM) and Customer Services
Being part of the customer’s operating team for maintenance windows, supporting software upgrades and migrations
Qualification
Required
5-year+ experience providing implementation and technical support of networking products (routers and switches) in WAN and LAN environments
A detailed understanding of the protocols surrounding IP service provider networks
TCP/IP fundamentals IP sub-netting and super-netting and hierarchical routing principles
Routing protocol operation (OSPF, IS-IS, BGP, MPLS, RSVP, IPv6, Segment Routing and BGP)
Routing policies at BGP peering points
VPNs and the associated tunneling technologies (L2TP, MPLS, etc.)
Detailed technical experience in the installation and operation of switches and IP routers
Strong experience in troubleshooting complex issues both at the device-level and network-level, in a multi-vendor environment
Comprehensive understanding of new WAN architectures including for segment routing SRv6
Understanding of multicast protocols and implementation of IPTV services over an IP infrastructure
Comprehensive understanding of Broadband Networks Gateway (BNG) using protocols such as PPPoE and RADIUS
A fundamental understanding of Quality of Service (QoS) and Pseudowire Headend Termination (PWHT)
Experience in managing and configuring Juniper MX or comparable BNG platforms
Previous experience with Juniper Networks products (ACX, MX, PTX, EX, QFX, SRX devices) and JUNOS software
Comfortable with Linux or other UNIX implementations, with scripting skills
Strong Interpersonal skills
Strong organizational and time-management skills
Strong communications skills, ability to clearly articulate findings in written and verbal communications targeting different audiences: technical and non-technical, staff and management
Preferred
Juniper Networks Technical Certifications: JNCIP or JNCIE
Previous experience in network installation and deployment with ACX, MX, EX, QFX, PTX, SRX in a Service Provider or large enterprise environment
Benefits
Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion
Company
Hewlett Packard Enterprise
Hewlett Packard Enterprise is an edge-to-cloud company that uses comprehensive solutions to accelerate business outcomes.
10001+ employees
H1B Sponsorship
Hewlett Packard Enterprise has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (532)
2024 (585)
2023 (591)
2022 (523)
2021 (551)
2020 (398)
Funding
Current Stage
Public CompanyTotal Funding
$2.85BKey Investors
Elliott Management Corp.
2025-04-15Post Ipo Equity· $1.5B
2024-09-10Post Ipo Equity· $1.35B
2015-11-02IPO
Leadership Team
Antonio Neri
President & CEO
Fidelma Russo
EVP & GM, Hybrid Cloud and Chief Technology Officer
Recent News
2026-01-11
2026-01-09
2026-01-09
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