Sierra · 4 months ago
Engineering Manager, Agent
San Francisco, CA
Full-time
Onsite
Mid, Senior Level
$170K/yr - $350K/yrSierra is creating a platform to enhance customer experiences using AI. The Engineering Manager will lead a team in designing and delivering production-grade AI agents, ensuring technical excellence and operational reliability while collaborating with large enterprises and startups to address their business challenges.
Artificial Intelligence (AI)Enterprise SoftwareSaaS
Responsibilities
Lead the design and delivery of production-grade AI agents: You’ll manage and grow a team of engineers building highly performant, reliable, and intuitive AI agents that are central, mission-critical, and directly drive Sierra’s growth. These aren’t prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. You’ll ensure technical excellence, operational reliability, and high customer impact
Own the Agent Development Life Cycle (ADLC): You’ll guide your team through the full lifecycle—from initial pilot through deployment and continuous iteration—coaching engineers to set and maintain the standard for ADLC best practices. You’ll ensure projects are delivered on time, meet customer needs, and scale effectively in production environments
Partner with large enterprises and cutting-edge startups: You’ll collaborate with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and guide your team in building AI agents that transform how they operate at scale. You’ll also work with innovative startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency
Shape the future of the platform: Your team’s direct work with customers will guide the evolution of Sierra’s core platform. You’ll surface unmet needs, prioritize initiatives, and collaborate with research, product, and platform teams to shape the future of AI agent development and Sierra’s product
Qualification
Required
Experience leading engineering teams that build and scale end-to-end production systems
Strong technical problem-solving skills and the ability to guide teams through ambiguous, fast-changing environments
A leadership style that blends high standards with empathy, fostering both speed and quality
Proven ability to work closely with customers and translate business needs into technical deliverables
Excellent communication skills across technical and non-technical audiences
Degree in Computer Science or related field, or equivalent professional experience
Preferred
AI-related experience (experience developing AI agents a plus)
Experience building or deploying AI/LLM systems in production
Background as a founder, engineering lead, or startup builder with high ownership and urgency
Familiarity with tools for today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
Prior experience with React, TypeScript, and/or Go
Experience interfacing with customers or leading technical projects with external stakeholders
Benefits
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons
Company
Sierra
Sierra provides a platform that builds and manages conversational AI agents for customer experiences.
Founded in 2023
201-500 employees
H1B Sponsorship
Sierra has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (2)
Funding
Current Stage
Growth StageTotal Funding
$635MKey Investors
SoftBank Vision FundGreenoaks
2025-12-04Series Unknown
2025-09-04Series Unknown· $350M
2024-10-28Series Unknown· $175M
Leadership Team
Bret Taylor
Co-Founder
Recent News
2025-12-15
2025-12-09
Company data provided by crunchbase