Sierra · 4 months ago
Product Manager, Agent Platform
Sierra is creating a platform to enhance customer experiences with AI. The Product Manager will lead the development of enterprise-grade AI agents, collaborating with various stakeholders to innovate and solve customer needs while owning the product lifecycle from concept to execution.
Artificial Intelligence (AI)Enterprise SoftwareSaaS
Responsibilities
Bring Enterprise-grade AI Agents to the World: We're on a mission to revolutionize the way consumers & businesses interact by empowering every business to build a world-class AI agent that fully represents its identity and brand. Your work will make this a reality
Solve for the Customer: We serve multiple stakeholders – People looking for help from our Agents, CX managers using our tools to monitor and improve the process, and Developers looking to build on and extend our platform. Each of these has a unique set of needs and product challenges
Innovate: AI Agents represent a new frontier. Discovering new tools and processes for building agents will be among the defining characteristics of the next generation of companies
Collaborate: Partner closely with engineering, design, leadership, and the entire company to define and build a seamless and cohesive experience
Advise: Become trusted and strategic advisor to our customers, in partnership with our sales, go-to-market, and forward-deployed teams
End-to-End Ownership: Lead the product through all stages from concept to excellent execution, in close collaboration with cross-functional partners
Qualification
Required
Extensive experience in product, engineering or related field, with background leading products from ideation to launch
Passion for deeply understanding user needs and finding the right solutions from first principles
Ability to operate in high ambiguity and build new, 0–1 bets
Product is a team sport, and building great products means working closely with engineering, design, customers, leadership, and more to help bring ideas to life
Strong verbal and written communication skills, with the ability to articulate complex problems, concepts and decisions to various stakeholders
Embodies our values and culture
Comfort working in a fast-paced startup environment, able to adapt to changing priorities and handle ambiguity with grace
Preferred
Experience designing for AI-driven products or conversational interfaces
Experience working on enterprise and/or developer products, including SDKs, APIs, and technical tooling
Experience with Typescript, React, and other programming languages
Benefits
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons
Company
Sierra
Sierra provides a platform that builds and manages conversational AI agents for customer experiences.
H1B Sponsorship
Sierra has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (2)
Funding
Current Stage
Growth StageTotal Funding
$635MKey Investors
SoftBank Vision FundGreenoaks
2025-12-04Series Unknown
2025-09-04Series Unknown· $350M
2024-10-28Series Unknown· $175M
Recent News
GlobeNewswire
2026-01-06
Company data provided by crunchbase