Epsilon · 5 months ago
Senior Engineer, Data Operations
New York, New York
Full-time
Onsite
Senior Level
$87K/yr - $137K/yr
7+ years expPublicis Groupe is a global leader in communication and is positioned at every step of the value chain, from consulting to execution. They are seeking a Senior Engineer in Data Operations to manage and enhance their data infrastructure and analytics platforms, mentor offshore support teams, and drive automation and optimization across cloud and database systems.
AdvertisingDigital MediaEmailMarketingMobileSocial Media
Responsibilities
Provide hands-on SQL expertise to guide the team in query optimization, debugging, and solving
Support infrastructure solving and performance monitoring across cloud environments (AWS)
Collaborate with Engineering, DevOps, and Cloud teams to improve monitoring, alerting, and debugging processes
Enhance efficiency in release and workflow management, ensuring Tier II teams are informed about resolutions
Serve as a connection between the development and support teams to guarantee product stability and integrate feedback from support
Oversee incident triage, prioritization, and resolution in alignment with SLAs and KPIs
Identify and automate repetitive or inefficient processes in areas such as user provisioning, client migrations, and backend workflows
Improve and support knowledge management systems, including SOPs, documentation, and standard methodologies
Qualification
Required
7–10+ years of experience in data engineering, platform support, or database administration
Strong proficiency in SQL for complex querying, performance tuning, and mentoring team members
Experience with relational and NoSQL databases (e.g., MSSQL, PostgreSQL, MongoDB)
Hands-on experience in Databricks operational support, including job monitoring, solving failed pipelines, managing cluster performance, user access provisioning
Familiarity with ITSM tools (e.g., Jira Service Management) and ITIL-based processes for Incident, Change, Problem, and Request Management
Solid understanding of Cloud fundamentals ex: AWS (compute, storage, networking), IAM, SSO, MFA, and container orchestration (Kubernetes, ECS, EKS)
Experience with monitoring and logging tools such as CloudWatch, Prometheus, and Grafana
Knowledge of security and compliance practices, including IAM, auditing, and policy enforcement
Python experience for scripting, automation, or analytical tasks is a plus
Preferred
Analytical individual dedicated to enhancing processes and scalability
Strong communication and collaboration skills across IT, business, and offshore teams
Proactive problem-solver with a bias toward root cause resolution
Demonstrated ability to lead change and improve support workflows
Benefits
Medical coverage
Dental
Vision
Disability
401k
Paid time off
Company
Epsilon
Epsilon is an all-encompassing global marketing company, a leader in creating connections between people and brands.
5001-10000 employees
H1B Sponsorship
Epsilon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (132)
2024 (128)
2023 (124)
2022 (201)
2021 (136)
2020 (137)
Funding
Current Stage
Late StageTotal Funding
unknown2019-04-15Acquired
Leadership Team
Myron Sojka
CTO
Lakshmana Gnanapragasam
Senior Vice President Strategy & Analytics
Recent News
Washington Technology
2025-12-19
Washington Technology
2025-12-09
2025-12-03
Company data provided by crunchbase