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First Due · 4 months ago

Senior Instructional Designer – Sales Enablement

United States

Full-time

Remote

Senior Level

5+ years exp

First Due is the leading end-to-end software platform for Fire, EMS, and Public Safety agencies. They are seeking a highly experienced Instructional Designer to join their Sales Enablement team, responsible for designing and delivering engaging learning experiences to support the sales organization in meeting their goals.

Enterprise SoftwarePublic SafetySaaSSoftwareSubscription Service

No H1B

Responsibilities

Design and develop high-quality learning materials including slide decks, e-learning modules, micro-learning content, facilitator guides, job aids, and performance support tools

Build and manage content within our Learning Management System (LMS)

Partner with Sales Enablement leadership to create and maintain onboarding programs, continuing education initiatives, and skill-development pathways for sales roles

Develop multimedia learning experiences using video, audio, graphics, and interactive elements to meet diverse learner needs and modalities

Collaborate with subject matter experts (SMEs) to ensure content accuracy, relevance, and business alignment

Apply instructional design models (ADDIE, SAM, etc.) and adult learning principles to create engaging and effective learning experiences

Analyze learner feedback, assessment data, and performance metrics to continuously improve programs

Ensure all training materials are visually appealing, on-brand, and consistent in tone and style

Serve as a culture champion through the content you create—reinforcing our values, encouraging collaboration, and building engagement across the team

Stay current with learning technology trends, instructional design innovations, and best practices in enablement and adult learning

Qualification

Instructional DesignAdult Learning PrinciplesE-learning Authoring ToolsProject ManagementMultimedia Asset CreationLearning Management SystemsSales Enablement ExperienceStakeholder ManagementCommunicationCollaboration SkillsCreative Mindset

Required

Bachelor's degree in Instructional Design, Education, Learning & Development, or related field (Master's preferred)

5+ years of instructional design experience, preferably in a sales enablement or B2B SaaS environment

Strong portfolio showcasing expertise in multiple learning formats (presentations, e-learning, videos, micro-learning, etc.)

Proficiency with e-learning authoring tools (Articulate 360, Captivate, etc.), LMS platforms, and content management systems (experience with Allego highly preferred)

Experience creating multimedia assets using tools like Camtasia, Adobe Creative Suite, or similar

Excellent project management skills with the ability to manage multiple priorities in a fast-paced environment

Strong communication, collaboration, and stakeholder management skills

Deep understanding of adult learning theory, instructional design models, and assessment strategies

Creative mindset with the ability to translate complex topics into engaging, easy-to-digest learning content