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DICK'S Sporting Goods · 2 days ago

Retail Bike Tech

Miami, FL

Part-time

Onsite

New Grad, Entry Level

DICK'S Sporting Goods is transforming retail into a destination for athletes, offering an inclusive community experience. The Retail Bike Tech role focuses on providing exceptional customer service to cyclists, building and repairing bicycles, and promoting company programs to achieve sales goals.

Consumer GoodsE-CommerceSporting GoodsSports

Responsibilities

Create a world-class customer experience by providing passionate customer service and selling through customer engagement, specifically (but not limited to) our Bike Department

Uphold company standards for merchandise presentation

Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity

Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions

Achieve sales goals through selling bikes and related merchandise

Build and repair bikes in accordance with established procedures

Assist with the assembly of exercise equipment as needed

Maintains merchandise presentation standards and signage of Bike Department to Company standards as directed

Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures

Maintains confidentiality of all Company information

Takes an all-hands-on-deck approach to support the team across the store

Performs other tasks as assigned by management