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Nidec Motor Corporation · 4 months ago

Key Account Executive - Service

North America/USA/Ohio/Brooklyn Heights, OH

Full-time

Onsite

Mid Level

Nidec Motor Corporation is a leader in technology and products, committed to making dreams a reality. The Key Account Executive is responsible for managing customer relationships, achieving order intake objectives, and promoting the NC-A Service portfolio while supporting the resolution of customer issues and facilitating the sales of services and products.

ElectronicsManufacturing

H1B Sponsor Likely

Responsibilities

Achieve the Order Intake objectives for the assigned territory

Manage customer relationships to protect and expand Nidec’s installed base

Promote the NC-A Service portfolio to customers in the assigned geographic area

Prospect and develop opportunities leading to the replacement of other OEMs installed base

Act as a resource to NC-A Service team to facilitate the resolution of customer relationship issues

Provide feedback to NC-A management and other employees regarding our products, applications and services, to drive improvements and elevate the competitiveness of the business

Review proposals to ensure accuracy and appropriate methodology to meet company and customer objectives

Assist NC-A colleagues in setting, identifying resources and assessing future potential business

Participate in selling to large/key accounts as needed. Maintain ongoing contacts with customers and consider their needs relative to product lifetime maintenance

Maintain awareness of competitor product/service information and advise NC-A colleagues on effective sales tactics as needed

Maintains trade contacts and participates in functions in industry associations

Lead preparation of technical and commercial offers including technical risk assessment

Conduct technical presentations of the company's products

Work with Marketing Team to execute marketing programs, staff trade shows and perform lead follow-up

Communicate customer feedback/needs to R&D for new product developments

Demonstrate the ability to work within cross functional teams; the position requires working diligently with the Field Service and Engineering Teams

Maintain CRM system (salesforce.com) to update the status of accounts and opportunities

Interaction with project managers (including the company's factories) in order to control the fulfillment of obligations to the Customer in accordance with the schedule

If necessary - Interaction with Customers throughout the project life cycle, addressing issues and tasks arising in the process, including sales of the service for installed equipment

Qualification

Industrial automation salesCustomer relationship managementMechanical EngineeringElectrical EngineeringTechnical presentationsCustomer service passionCommunication skills

Required

A minimum 2-year technical degree is required, Bachelor's Degree in Mechanical or Electrical Engineering preferred

Experience with selling industrial automation products and services including motors, drives, PLCs, HMIs preferred

Interest in growing income through sales of services for drive and automation systems

Passion for creating cultivating customer relationships

Passion for customer service

Communications - written and oral, technical and commercial

Preferred

Bachelor's Degree in Mechanical or Electrical Engineering

Experience with selling industrial automation products and services including motors, drives, PLCs, HMIs

Company

Nidec Motor Corporation

Nidec Motor Corporation is a manufacturer of commercial, industrial, and appliance motors and controls.

Founded in 2010

St Louis, Missouri, USA

5001-10000 employees

https://acim.nidec.com/motors

H1B Sponsorship

Nidec Motor Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (11)

2023 (6)

2022 (6)

2021 (3)

2020 (4)