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Valence · 1 month ago

Principal Product Manager, End User

United States

Full-time

Remote

Lead/Staff

$220K/yr - $320K/yr

8+ years exp

Valence is pioneering an AI native coaching platform for enterprises, aiming to transform how organizations approach learning and development. The Principal Product Manager will be responsible for end-to-end retention, user engagement, and activation for a critical product area, focusing on user success and pioneering rapid experimentation in AI and user experience.

Artificial Intelligence (AI)Generative AIInformation TechnologySaaS

Growth Opportunities

Responsibilities

Lead strategic product direction and roadmap development in close partnership with our technical and product leadership

Set the vision for and own the retention funnel and success metrics, including activation and deep engagement triggers

Personally define, prioritize, and validate hypotheses via fast, data-driven experiments; craft programs to test, learn, and iterate quickly

Spend substantial time in direct user discovery, segmentation, and feedback loops, running interviews and user groups to glean rapid insights

Collaborate deeply with engineering and design to ensure cohesion between product vision and hands-on execution—operating as both strategist and builder

Own and execute hands-on product marketing, new messaging and creative experiments, plus novel AI-assisted approaches to drive user adoption

Lead product teardowns and retrospectives to surface lessons, articulate design trade-offs, and uphold a high bar for product judgement and craft

Qualification

AI FluencyProduct ManagementAnalytical SkillsUser EmpathyHigh Velocity ExecutionEnterprise ImpactCollaborationCommunicationCreativity

Required

8+ years of relevant product management or equivalent operator/technical experience

Proven AI-native orientation with clear personal/professional use of AI tools, workflow automation, or productized AI practices

Direct ownership of shipping end-user-facing products at enterprise scales and not just internal tools

Demonstrated ability to thrive in early stage product environments, shipping with minimal process and citing high-impact outcomes

Strong analytical skills including A/B testing, build-measure-learn loops, and using data to drive product direction

Drive product excellence by presenting live walkthroughs of shipped products, unpacking decisions that achieved measurable user impact and real-world results

Deep, intuitive empathy for both individual users and enterprise end-users - able to understand needs, motivations, and pain points at every level to inform high-impact product bets