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Selector · 6 months ago

Senior Sales Engineer

Santa Clara, California, United States

Full-time

Onsite

Mid, Senior Level

5+ years exp

Selector is a Series B funded Silicon Valley startup that has built the leading operational intelligence platform for digital infrastructure. They are seeking a Senior Sales Engineer to deliver technical presentations, scope customer deployments, and provide post-sales support, leveraging their AI/ML-based analytics solutions for various industries.

AnalyticsArtificial Intelligence (AI)Data VisualizationInfrastructureMachine LearningSoftware

Responsibilities

Deliver technical presentations to demonstrate Selector Software’s usable AIOps analytics solution capabilities to prospects and customers using strong understanding of application and network protocols

Work jointly with the sales to understand business challenges of the prospect and how Selector AI be leveraged to improve business continuity and reduce key outage related metrics (MTTD, MTTI, MTTR)

Scope and architect customer deployments of the SelectorAI platform and solutions building to solve critical customer issues

Lead customer POVs to show value and outcomes of the AIOps solution leveraging SelectorAI platform by understanding various network and monitoring protocols such as SNMP, BGP, Syslog, Rest APIs, telemetry (gNMI), and other tools which would interop with the SelectorAI platform

Collaborate with customer operations teams to understand workflows and challenges to learn how to best integrate the Selector AI platform

Provide post-sales technical support (training, deployment, support, etc.) in collaboration with the Selector Customer Success team

Research technical topics such as needed for customer engagements and explore technical topics impacting the industry to grow as an industry leader

Build and maintain technical and trusted advisory relationships with customers and peers