HB Travels · 4 months ago
Online Travel Concierge
United States
Full-time
Remote
New Grad, Entry LevelHB Travels is a professional travel services company passionate about designing seamless, personalized, and memorable journeys. They are seeking a client-focused and detail-oriented Online Travel Concierge to work virtually with clients, assisting them in designing custom travel experiences and providing exceptional service throughout their journey.
Consumer Services
Responsibilities
Consult with clients online to understand their travel goals, preferences, and special requests
Curate and book accommodations, transportation, dining, and activities tailored to each clients needs
Deliver customized itineraries and provide accurate confirmations
Offer personalized recommendations and insider tips to enhance each trip
Provide timely support before, during, and after travel
Stay up to date on destinations, industry trends, and exclusive offers
Qualification
Required
Prior experience in travel, hospitality, or customer service preferred
Strong communication and interpersonal skills with a client-first mindset
Excellent organizational and multitasking abilities
Comfortable working virtually and using digital booking tools
High attention to detail and a passion for crafting unique travel experiences
Benefits
Flexible, remote-friendly work environment.
Access to training and professional development resources.
Opportunities to grow within the travel industry.
Supportive and collaborative team culture.
Potential access to industry discounts and travel perks.
Company
HB Travels
HB Travels is a Massachusetts-based, home-operated travel agency dedicated to crafting unforgettable getaways, whether near or far.
Founded in 2022
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase