HB Travels ยท 4 months ago
Client Service Associate / Travel
Round Rock, Arizona, United States
Full-time
Hybrid
New Grad, Entry LevelHB Travels is a travel services company dedicated to delivering exceptional support and creating seamless travel experiences for clients. They are seeking a professional and client-focused Client Service Associate / Travel to act as a key point of contact for clients, assisting with inquiries, handling bookings, and ensuring each trip runs smoothly.
Consumer Services
Responsibilities
Assist clients with travel inquiries, bookings, and itinerary changes
Provide exceptional service through email, phone, and online communication
Manage travel documentation and ensure accuracy in bookings
Support clients before, during, and after their travel
Stay informed on travel updates, policies, and industry trends
Collaborate with internal teams to deliver a high standard of service
Qualification
Required
Previous experience in customer service, travel, or hospitality preferred
Strong communication and interpersonal skills
High attention to detail and organizational abilities
Ability to handle multiple tasks and deadlines effectively
Familiarity with booking tools or eagerness to learn
Passion for providing excellent service and supporting client needs
Benefits
Flexible work arrangements, including remote options.
Training and ongoing professional development.
Supportive, collaborative team culture.
Career growth opportunities within the travel industry.
Access to travel perks and industry discounts.
Company
HB Travels
HB Travels is a Massachusetts-based, home-operated travel agency dedicated to crafting unforgettable getaways, whether near or far.
Founded in 2022
0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase