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Koniag · 5 months ago

Tier 3 Level Systems Administration Support Services

San Antonio, TX, USA

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Koniag Data Solutions, LLC is a Koniag Government Services company that provides support services to government customers. They are seeking a Tier 3 Level Systems Administration Support Services specialist to lead and optimize the Defense Health Agency's IT infrastructure, ensuring high performance and security across military medical facilities.

Financial ServicesImpact InvestingWealth Management

Growth Opportunities

No H1B

Security Clearance Required

Responsibilities

Provides expert-level support and leadership for the Defense Health Agency's systems administration services across its global network of military hospitals, medical clinics, and dental clinics

Serves as a top-tier specialist responsible for designing, implementing, and optimizing DHA's complex IT infrastructure, including approximately 3,000 physical and virtual servers across 250 sites worldwide

Leads the planning, implementation, and management of advanced server infrastructures, ensuring maximum performance, availability, scalability, and security of IT environments

Develops and oversees system architectures and configurations that align with DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture

Designs and implements complex system solutions to address challenging operational requirements and emerging technologies

Leads major system upgrades, migrations, and consolidation projects. Develops and implements advanced automation strategies to improve efficiency, reduce human error, and enhance system reliability

Provides high-level troubleshooting and problem-solving for the most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams

Conducts in-depth performance analysis and capacity planning to ensure optimal system operation and future scalability

Leads the development and implementation of disaster recovery and business continuity strategies, ensuring 24-hour operational support capabilities

Oversees the design and implementation of sophisticated backup and recovery solutions to safeguard critical data and systems

Plays a crucial role in maintaining the security posture of DHA's systems, leading security hardening efforts, vulnerability assessments, and remediation activities

Collaborates closely with cybersecurity teams to implement and maintain advanced security controls and monitoring solutions

Provides strategic guidance on technology adoption, system architecture, and best practices

Leads the evaluation and integration of new technologies to enhance DHA's IT capabilities

Develops and maintains high-level system documentation, including architectural designs, standard operating procedures, and technical specifications

Works independently, providing mentorship to Tier 1 and Tier 2 personnel and collaborating with other high-level technical experts across various IT disciplines

Represents the systems administration team in cross-functional projects and high-level planning meetings

Qualification

Systems AdministrationIT Infrastructure DesignCybersecurity ComplianceAdvanced AutomationDisaster Recovery PlanningPerformance AnalysisTechnical DocumentationStrategic GuidanceTechnology AdoptionVulnerability AssessmentMentorshipCollaborationProblem Solving

Required

Ability to obtain a public Trust

Bachelor's degree in Computer Science, Information Technology, or a related technical field

8-10 years of progressive experience in systems administration, with at least 5 years in a senior or lead role managing enterprise-level environments

Extensive experience in designing and managing complex, multi-site server infrastructures, preferably in military or healthcare settings

Demonstrated expertise in advanced system architectures, automation, and emerging technologies

Preferred

Master's degree

Advanced certifications (e.g., Microsoft Certified: Azure Solutions Architect Expert, Red Hat Certified Design Expert, or equivalent) are highly desirable