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Caesars Entertainment · 4 months ago

Marketing Ops Representative - Part Time (Horseshoe Hammond)

Hammond, IN

Part-time

Onsite

New Grad, Entry Level

$19/hr - $19/hr

Caesars Entertainment is a leading gaming and entertainment company, and they are seeking a part-time Marketing Ops Representative at Horseshoe Casino Hammond. The role involves introducing the Caesars Rewards Tiered Card to new players, providing customer service, and assisting with promotional events and customer information management.

Food and Beverage

Responsibilities

Introduces the Caesars Rewards Tiered Card to new players, replaces lost cards for our guests

Ensures initial customer contact is courteous, informative, and thorough

Greets customers as a company representative and provides information concerning specific functions

Reviews player rating screens and issues complimentary in accordance with established complimentary issuance policies and procedures for restaurants, shows, etc

Updates and maintains customer information to accurately reflect customer profile

Enters new customer accounts when necessary

Assists at assigned special events and promotions by greeting and checking in guests

Issues promotional amenities or prizes, redeems coupons, maintains accurate records, banks and inventory control records, and other related duties as assigned by supervisor

Other duties as assigned

Qualification

Customer Information ManagementPromotional IssuanceEvent AssistanceRecord KeepingInventory ControlCourteousInformativeThoroughCustomer ServiceTeamwork

Required