MJH Life Sciences® · 3 hours ago
Customer Service Representative
Dallas, TX
Full-time
Hybrid
Entry, Mid Level
2+ years expMJH Life Sciences is a company focused on success and growth, seeking a motivated Customer Service Representative to join their team. The role involves making outbound calls, answering inquiries from medical offices, and building relationships with customers while managing multiple tasks in a fast-paced environment.
Health CareInformation ServicesMedicalPublishing
Responsibilities
Minimum of 70 outbound calls per day
Follow communication scripts & understand products being offered prior to calling
Receive calls & answer questions from medical offices
Identify customers’ needs, clarify & update account information
Build sustainable relationships & engage customers by going the extra mile
Multitasking, effective time management, & pivoting when needed
Follow up on materials being delivered
Be open-minded & coachable for growth improvement
Qualification
Required
Minimum of 2 years outbound B2B calling
Computer efficiency with Microsoft Office
Good team player with desire to work collaboratively with operations and management
Meet daily/weekly/monthly performance metrics
Self-motivated, energetic, and creative
Strong communication skills; both verbally and in writing
Active listener
Excellent attention to detail
Preferred
Bachelor's Degree preferred
Salesforce experience preferred
Avaya phone experience a plus
Benefits
Health benefits
Company
MJH Life Sciences®
MJH Life Sciences® advances clinical progress in health care by creating strategic engagements between pharma and biotech innovators, expert knowledge leaders and practicing professionals.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$430MKey Investors
Bank of America
2025-10-08Debt Financing· $430M
2021-11-26Acquired
Leadership Team
Mike Hennessy
Chairman
Recent News
2025-11-05
Company data provided by crunchbase