General Pacific · 4 months ago
Inside Sales Contractors Telecom/Electrical
Fairview, Oregon, United States
Full-time
Onsite
New Grad, Entry Level
$25/hr - $28/hrGeneral Pacific, Inc. is a leading wholesale stocking distributor in the Northwest region of the U.S., serving electric, water, telephone, and communication utility markets. They are seeking an Inside Sales Contractor to promote corporate image, analyze customer needs, generate sales, and maintain positive relationships with customers and vendors.
Electrical DistributionEnergyWater
Responsibilities
Promotes and maintains corporate image through consistent and quality service and establishes and maintains positive working relationships with customers, vendors, and co-workers
Analyzes customer business opportunities and proactively recommends items needed by customers to increase customer satisfaction and improve transaction profitability
Generates new and repeat sales by providing customers with technical data on materials and products as needed and information on alternative materials and products when available
Recommends alternative products based on cost, availability, or specifications
Determines customer requirements and expectations to recommend specific products and solutions
Increases sales and average order size using cross-selling, up-selling, and add-on sales
Educates customers about terminology, features, and benefits of products to improve product-related sales and customer satisfaction
Contact manufacturers and representatives for pricing and availability as needed
Quotes prices and credit terms following standard procedures and prepares sales contracts for orders obtained
Requests, reviews, and signs bid and performance bonds when required
Accurately processes customer transactions
Order and monitor contract materials as required by the customer
Obtains freight rates when quoting freight-sensitive materials
Obtains accurate information from vendors relating to the shipment and expected delivery dates
Estimates dates of delivery to customers based on stock and delivery schedule provided by manufacturers
Monitor’s scheduled shipment dates to ensure timely delivery and confers with the Operations Manager, Director of Purchasing, Expediter, and vendors to expedite as needed
Contact customers following sales to ensure ongoing customer satisfaction and resolve any complaints
Communicates to the Director of Purchasing any unexpected increases or decreases in demand for products
Fills requests for catalogs, information, or samples as needed
Liaises with Expediter to ensure return authorizations on time based on local stocking or manufacturer’s return policy and transmits to customer
Remains current on consumer preferences by attending sales meetings and vendor training and reading trade journals
Maintains databases of customer and vendor contacts, updating as necessary
Other duties are assigned as needed
Qualification
Required
Has the ability to establish and maintain an effective working relationship with co-workers, customers, vendors, and the general public
Ability to establish priorities, work independently, multitask, and proceed with objectives without supervision
Ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent
Has the ability to interpret various instructions furnished in written, oral, diagram, or schedule form
Ability to define problems, collect data, establish facts, and draw valid conclusions
Capable of operating a PC and various software packages including, but not limited to, word processing, excel, e-mail, and internet applications
Capable of operating office equipment such as a printer, scanner, photocopier, and fax machine
Preferred
Knowledge of utility electrical and telecommunications systems and components is preferred but not required
Excellent verbal and written communication skills are preferred
Benefits
Medical, Dental, and Vision Insurance - employee and their dependents
Life and Disability Insurance
Health Savings Account
401(k) Plan (15% Full Salary Employer Contribution, No Match Required)
Paid Holidays
Paid Vacation
Paid Sick Leave
Quarterly Bonus Program
Company
General Pacific
General Pacific provides comprehensive solutions of electrical distribution, metering and water utility services.
Founded in 1965
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase