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Winsupply · 4 months ago

Client Support Intern

3110 Kettering Blvd, Moraine, OH 45439, USA

Internship

Onsite

Intern

Winsupply is a wholesale distribution company that empowers entrepreneurs through support services. They are seeking a proactive Client Support Intern to assist with Tier 2 technical issues, manage IT inventory, and support employee onboarding, providing valuable hands-on experience in IT operations.

Wholesale

H1B Sponsor Likely

Responsibilities

Address and resolve Tier 2 help desk escalations through the ticketing system

Follow up on outstanding tickets to ensure timely resolution

Install and configure hardware and software for new employee onboarding

Provide support for PCs, phones, and mobile devices on campus

Manage and monitor internal IT assets to maintain accurate inventory records

Troubleshoot technical issues related to computers, smartphones, and tablets

Assist with billing, leasing, ordering, and evaluating new equipment

Perform other duties as assigned to support the IT team

Qualification

Technical supportTroubleshootingHardware provisioningInventory managementProactivenessNetworking skillsWillingness to learnCommunication skillsAdaptabilityProblem solvingSelf-motivationCritical thinkingIntegrity

Required

Currently enrolled in an accredited university or college, either at the undergraduate or master's level

One semester post-graduation

Company

Winsupply

Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution.

Founded in 1956

Dayton, OH, US

1001-5000 employees

http://www.winsupplyinc.com

H1B Sponsorship

Winsupply has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (19)

2024 (16)

2023 (21)

2022 (8)

2021 (7)

2020 (7)