Sitetracker · 2 days ago
Business Analyst – Solution Delivery
Austin, TX
Full-time
Hybrid
Mid Level
3+ years expSitetracker is the global standard for managing high-volume infrastructure projects, helping companies in various industries to efficiently manage critical assets. The Business Analyst on the Professional Services team plays a vital role in delivering solutions by collaborating with customers and internal teams to gather requirements, document business processes, and ensure successful implementation of the Sitetracker platform.
Cloud InfrastructureInformation TechnologyProject ManagementSaaS
Responsibilities
Engage directly with customers to gather, analyze, and document business and functional requirements
Facilitate discovery sessions and requirements workshops with stakeholders at various levels
Create detailed process documentation, including workflows, use cases, user stories, and data mappings
Translate customer needs into clearly defined specifications for configuration or development within Sitetracker’s platform
Collaborate with Solution Architects and Project Managers to ensure timely and accurate solution delivery
Provide input and guidance on best practices based on industry knowledge and Sitetracker platform expertise
Support User Acceptance Testing (UAT) by defining test cases, validating results, and managing feedback loops
Serve as a trusted advisor to clients, ensuring that the Sitetracker solution aligns with business goals and drives value
Participate in continuous improvement efforts for internal processes and methodologies
Qualification
Required
3+ years of experience as a Business Analyst or similar role, preferably in a SaaS or technology consulting environment
Experience working on enterprise software implementations or digital transformation projects
Strong process mapping and documentation skills
Proficient at conducting stakeholder interviews and facilitating workshops
Excellent communication, facilitation, and stakeholder management skills
Familiarity with project management methodologies (Agile, Scrum, or Waterfall)
Ability to balance multiple priorities and work effectively in a fast-paced, customer-focused environment
Preferred
Experience in industries such as telecommunications, utilities, construction, or infrastructure is a plus
Company
Sitetracker
Sitetracker is a SaaS platform for deploying, operating, and servicing critical infrastructure and technology.
201-500 employees
H1B Sponsorship
Sitetracker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (15)
2023 (3)
2022 (9)
2021 (15)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$183MKey Investors
Energize CapitalBridge BankNew Enterprise Associates
2022-09-28Series D· $66M
2022-09-28Debt Financing· $30M
2021-01-27Series C· $42M
Leadership Team
Giuseppe Incitti
CEO
Bob Amelung
VP - Enhancements, Development & Support
Recent News
2025-10-21
altenergymag.com
2025-10-09
Company data provided by crunchbase