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NEOGOV · 4 months ago

As-Needed Temporary Employee (Electric Utility Network Administrator)

Santa Clara, CA

Full-time

Onsite

Mid Level

$55/hr - $84.69/hr

3+ years exp

NEOGOV is a community-owned, not-for-profit municipal electric utility that has been providing reliable electric service to the City of Santa Clara since 1896. They are seeking a temporary Electric Utility Network Administrator to design, implement, and support network infrastructure, focusing on Cisco technologies, to ensure the performance and security of the network environment.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Design, configure, deploy, and maintain secure enterprise-grade network infrastructure, including routers, switches, wireless controllers, and access points within a large and complex high-availability multi-protocol environment

Proactively monitor network utilization and capacity, and troubleshoot issues related to connectivity, degradation, or failure

Design, configure, deploy, and maintain, including but not limited to firewalls, VPNs, IPS systems, and zero-trust platforms, in a highly segmented environment

Support VoIP infrastructure to ensure QoS, call quality, and reliability

Investigate and produce comprehensive reports on all cybersecurity incidents and threats

Maintain a zero-trust security model, implementing strict access controls, multi-factor authentication, and least-privilege principles

Maintain accurate documentation of network configurations, diagrams, and change control records to ensure consistency and compliance

Participate in the ticketing queue for service requests and after-hours maintenance windows as needed

Communicate effectively on technical issues and solutions to both technical and non-technical stakeholders

Qualification

Cisco technologiesNetwork securityVPN managementNetwork administrationCybersecurity certificationsRouting protocolsWireless technologiesTroubleshooting skillsCommunication skillsDocumentation skills

Required

Associate degree from an accredited University

Three (3) Years of Hands-On experience within an enterprise environment as a Network Administrator, Network Engineer, Sr. Network Engineer, or Network Architect

Expert knowledge of Cisco IOS, NX-OS, and Cisco firewall administration

Expert knowledge of STP, VTP, DTP, HSRP, and GLBP

Proficient at Layer 3 routing protocols such as BGP, OSPF, and EIGRP

Knowledgeable of Industrial communication protocols (DNP3, Modbus, serial comms)

Security technologies: Firewalls, VPNs, NAC, IPS/IDS, zero-trust frameworks

Wireless standards (802.11n/ac/ax/be) across 2.4, 5, and 6 GHz, and enterprise wireless controller management

IT/OT Segmentation and Best Practices for Critical Infrastructure Protection

Excellent communication skills and the ability to document complex network topologies

Excellent troubleshooting and problem-solving skills

Ability to clearly explain technical concepts to both technical and non-technical audiences

Incumbents will have to pass initial and periodic comprehensive background checks, which may include fingerprinting, to meet Federal, State, and/or industry security requirements

Incumbents will be required to obtain and maintain any license or certification mandated by Federal or State requirements. They must be able to perform all the essential functions of the job assignment

Provide certification achievement date and expiration date, as well as verification (preferred through a digital badge source) within the resume

Preferred

Bachelor's degree in computer science, Information Technology, Engineering, or a related technical field from an accredited University

Five (5) Years of Hands-On experience within an enterprise environment as a Network Administrator, Network Engineer, Sr. Network Engineer, Network Architect, or equivalent, preferably within a NERC-CIP regulated public utility

Experience administering Cisco ASA & FTD Firewalls, Core Switches, and Edge Routers

Experience administering HP Aruba Switches and Wireless Controllers

Certifications: Active (non-expired) professional certifications such as Cisco (CCNA, CCNP, CCIE), Palo Alto (PCNSE), HP Aruba, Azure Cloud, and/or industry-recognized cybersecurity certifications (CISSP, CompTIA Security+, GIAC, etc.)