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Boyd Gaming · 4 months ago

Slot Utility Tech

1 Ameristar Blvd, St. Charles

Full-time

Onsite

New Grad, Entry Level

Boyd Gaming Corporation is one of the premier casino entertainment companies in the United States, committed to providing high-quality service and maintaining its leadership in the industry. The Slot Utility Technician is responsible for delivering superior guest service while performing preventative maintenance on slot machines and related equipment.

CasinoGamblingGaming

Responsibilities

Provides superior guest service to both internal and external guests

Performs preventative maintenance on slot machines and other related equipment

Maintains a positive attitude at all times while supporting the policies of Senior Management of the Casino

Adheres to established department and property policies and procedures regarding guest service standards

Shows commitment to Team objectives and works to achieve Guest Satisfaction goals

Follows a designated EGD machine cleaning program and ensures all machines are cleaned and maintained per designated schedule

Effectively communicates status of EGD’s or other related gaming equipment with on-coming and out-going shifts, as well as immediate supervisor

Assists casino guests with general questions concerning Ameristar Casino Resort – St. Charles

Performs other duties as assigned by department leader

Qualification

Preventative maintenanceGuest serviceTeam objectivesCleaning programCommunication skills

Required

Maintains a positive attitude at all times while supporting the policies of Senior Management of the Casino as well as Senior Management of Ameristar Casino Resort Spa St. Charles

Adhere to established department and property policies and procedures regarding guest service standards; show commitment to Team objectives; be aware of Guest Satisfaction scores and work to achieve these goals as a team

Show interest in staying well informed about the department and the property

Follows a designated EGD machine cleaning program and ensures all machines are cleaned and maintained per designated schedule

Effectively communicates status of EGD's or other related gaming equipment with on-coming and out-going shifts, as well as immediate supervisor

Assist casino guests with general questions concerning Ameristar Casino Resort – St. Charles; while also creating Magical and Memorable Moments

Performs other duties as assigned by department leader

Company

Boyd Gaming

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Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders.

Founded in 1975