Services for the UnderServed · 1 day ago
Assistant Program Director (Employment Services)
Brooklyn, NY
Full-time
Onsite
Mid Level
$60K/yr - $65K/yr
3+ years expServices for the UnderServed is dedicated to supporting individuals with barriers to employment. The Assistant Program Director will oversee the development and management of employment services, ensuring compliance and fostering community partnerships while delivering high-quality services to program participants.
Health CareHomeless ShelterNon ProfitResidentialSocial
Responsibilities
Assist in developing and implementing program strategies, goals, and objectives
Oversee day-to-day operations, ensuring services are delivered efficiently and effectively
Monitor program performance and make recommendations for improvements
Supervise and support program staff, including providing training and professional development opportunities
Conduct performance evaluations and provide feedback to staff
Assist in recruiting, hiring, and onboarding new staff members
Ensure high-quality service delivery to program participants, including job placement, training, and support services
Collaborate with program participants to develop individualized employment plans and goals
Monitor program participants’ progress and adjust plans as needed to support successful employment outcomes
Ensure the program complies with federal, state, and local regulations and guidelines
Prepare and submit reports to DOHMH, stakeholders, and regulatory agencies
Conduct chart reviews in AWARDS, ACE Portal system, and NYESS
Maintain accurate and up-to-date records of program activities and participant information
Develop and maintain relationships with local businesses, employers, and community organizations
Represent the program at community meetings, job fairs, and other relevant events
Advocate for the ACE program and its participants within the community and with stakeholders
Collect and analyze data to assess program effectiveness and client outcomes
Implement quality improvement initiatives and best practices
Solicit and incorporate feedback from participant and staff to enhance program services
Qualification
Required
Minimum of 3 years of experience in a role within a human services or employment services program
Experience working with individuals with disabilities or barriers to employment is highly desirable
Ability to work collaboratively with diverse stakeholders
Bachelor's Degree
Strong leadership, organizational, and interpersonal skills
Effective written and oral communication skills
Basic knowledge of serious mental illness and substance use disorder
Basic computer skills (e.g. MS Office suite and Windows)
Preferred
Knowledge of federal, state, and local employment regulations and best practices
Commitment to the mission and values of the Assisted Competitive Employment Services Program
Flexibility and adaptability to changing needs and priorities
Strong problem-solving skills and attention to detail
Benefits
Health and wellness resources
Generous PTO
Professional development
Company
Services for the UnderServed
S:US provides residential and health services to people with disabilities, people in poverty, and people facing homelessness.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Douglas Walerstein
Chief Financial Officer
Gurveen Vohra, MPA
Human Resources Business Partner Executive - Support Services
Company data provided by crunchbase