Claims Supervisor jobs in United States
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CorVel Corporation · 21 hours ago

Claims Supervisor

CorVel Corporation is a national provider of industry-leading risk management solutions. The Claims Supervisor is responsible for supervising a team, ensuring quality, productivity, and customer service while adhering to company policies and procedures.

InsuranceSoftware

Responsibilities

Supervises claims staff in their day-to-day operations
Supports Claims Manager in staff recruitment, interviews and training of new staff on procedures and job-related functions
Ensures staff compliance with Workers’ Compensation laws and mandated regulatory reporting requirements
Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations and recommends merit activity, subject to manager’s approval
Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions
Functions as liaison, suggesting and implementing final resolution for clients and employees regarding claim-specific, procedural or special requests
Adheres to HIPPA regulations, policies, and procedures
Requires regular and consistent attendance
Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
Adheres to all company policies, best practices and procedures
Additional projects and duties as assigned

Qualification

Claims AdministrationWorkers' Compensation KnowledgeLeadership SkillsPublic SpeakingCustomer Service SkillsAnalytical SkillsTechnical AptitudeWritten CommunicationVerbal CommunicationTime ManagementOrganizational SkillsInterpersonal SkillsTeamwork

Required

Supervises claims staff in their day-to-day operations
Supports Claims Manager in staff recruitment, interviews and training of new staff on procedures and job-related functions
Ensures staff compliance with Workers' Compensation laws and mandated regulatory reporting requirements
Assures peak performance of the team through continued training and coaching, coupled with regular performance evaluations and recommends merit activity, subject to manager's approval
Provides technical and jurisdictional guidance to claims staff regarding complex compensability, investigation, litigation issues and service account instructions
Functions as liaison, suggesting and implementing final resolution for clients and employees regarding claim-specific, procedural or special requests
Adheres to HIPPA regulations, policies, and procedures
Requires regular and consistent attendance
Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
Adheres to all company policies, best practices and procedures
Additional projects and duties as assigned
Excellent written and verbal communication skills
Ability to assist team members to develop knowledge and understanding of claims practice
Participate in Customer Claim Reviews and Presentations
Effective quantitative, analytical and interpretive skills
Strong leadership, management and motivational skills
Demonstrated, Strong Customer Service Skills
Ability to travel overnight and attend meetings if required
Ability to remain poised in stressful situations and communicate diplomatically via telephone, computer, fax, correspondence, etc
Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel spreadsheets
Strong interpersonal, time management and organizational skills
Ability to work both independently and within a team environment
Knowledge of the entire claims administration, case management and cost containment solution as applicable to Workers' Compensation
Bachelor's degree or a combination of education and related experience
Demonstrated Public Speaking Skills
Minimum of 5 years' experience handling claims
Knowledge of WC required
Current license or certification in Workers' Compensation must be maintained throughout employment with CorVel

Preferred

Self-Insured Certificate
State Certification as an experienced Examiner

Benefits

Medical (HDHP) w/Pharmacy
Dental
Vision
Long Term Disability
Health Savings Account
Flexible Spending Account Options
Life Insurance
Accident Insurance
Critical Illness Insurance
Pre-paid Legal Insurance
Parking and Transit FSA accounts
401K
ROTH 401K
Paid time off

Company

CorVel Corporation

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CorVel is a nationally recognized claims management and managed care provider with over 30 years of experience in the industry.

Funding

Current Stage
Public Company
Total Funding
unknown
1991-07-05IPO

Leadership Team

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Jeff Gurtcheff
Chief Claims Officer
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Maxim Shishin
CIO
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Company data provided by crunchbase