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Vitruvian Health · 4 months ago

Patient Financial Services Manager - FT - Days (72846)

CLEVELAND, TN, USA

Full-time

Onsite

Mid, Senior Level

5+ years exp

Vitruvian Health is seeking a Patient Financial Services Manager to oversee the hospital's billing services and ensure alignment with financial performance goals. This role involves managing accounts receivable, implementing efficient processes, and providing guidance to staff while ensuring compliance with regulations and enhancing billing functions.

Health CareHospitalityPersonal HealthPrimary and Urgent Care

Work & Life Balance

Responsibilities

Responsible for the overall operations and functions of the hospital’s billing services

Monitor hospital accounts receivables (AR) indicators to ensure AR focus is aligned with meeting the financial performance goals

Review policies and processes in each area and work with the leadership team to make processes more efficient and effective

Ensure staff assignments, duties and training are appropriate

Responsible for all operational policies and procedures related to accounts receivable management

Evaluate, recommend, and assist with implementation of systems solutions to enhance the automation of accounts receivable management

Forecast revenue projections and communicate this information regularly

Oversee the hospital’s Billing functions, including the billing and collections of patient accounts, compliance with government and third party payer regulations, cash posting, employee productivity and ongoing improvement to key revenue cycle indicators

Perform audits designed to ensure integrity, quality and control over the billing and collection processes

Mentor and provide staff with day-to-day guidance and assistance

Recommend and implement policies to enhance the billing and collection process while preparing accurate and timely financial reports in order to measure the effectiveness of A/R management and follow-up

Qualification

Accounts Receivable ManagementRevenue Cycle ManagementHealthcare Information SystemsICD10CPT CodesFinancial ReportingAnalytical SkillsPC Applications ProficiencyCommunicationOrganizational SkillsInterpersonal Skills

Required

Bachelor 's degree in Finance, Health Care administration, Business, or other related field required

5 to 8 years' experience in office supervision or management in a hospital billing management

Excellent oral and written communication skills required

Proficient in PC applications

Excellent organizational skills, be able to set priorities, work independently and be an effective team member

Ability to manage multiple projects simultaneously

Excellent knowledge of revenue cycle and financial systems applications and processes

Demonstrate critical and analytical skills in examining information presented by asking thoughtful questions, examining and interpreting data while performing the duties of position

Extensive experience and working knowledge of computers, especially in data extract/reporting in Revenue Cycle software and MS Office Suite to include proficiency in Excel

Ability to interface effectively through oral and written communication with administration, medical staff, and staff at all levels

Ability to effectively manage complex issues simultaneously

Preferred

Understanding of state regulations and their impact on medical care and reimbursement in the workers' compensation care market

Demonstrates understanding of wide variety of managed care contracts, terms, methodologies and payment structures

Excellent working knowledge of ICD10 and CPT codes

Active experience in implementing and supporting healthcare information systems

Proven track record of A/R management and resolution follow-up

Requires, manipulative skills such as typewriter, calculator, software upgrade, PC skills, Microsoft Office, general accounting and general office skills

Proficient with Document Imaging retrieval

Leader in Service Excellence and patient relations