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InTouch Credit Union · 1 hour ago

Assistant Branch Manager NV

Henderson, NV

Full-time

Onsite

Mid, Senior Level

$55K/yr - $58K/yr

5+ years exp

InTouch Credit Union is a not-for-profit community institution serving over 86,000 members across Texas, Nevada, and Michigan. They are currently seeking a full-time Assistant Branch Manager to join their Branch Operations team, focusing on providing personalized financial solutions and leading a team to drive member engagement and performance.

BankingFinanceFinancial Services

Responsibilities

Serve as a trusted consultant, guiding members through personalized financial solutions

Conduct in-depth financial consultations to understand member financial needs and recommend tailored deposit, lending, and wealth management solutions

Promote a consultative, relationship-driven service mindset across the team

Monitor team performance, member engagement, and financial solutions’ adoption to drive continuous improvement

Qualification

Financial services experienceFinancial consultative servicesLeadership experienceFinancial regulationsCoachingMentoringTeam developmentRelationship-driven service mindsetMember engagement

Required

Must successfully pass pre-employment drug screen (which will include marijuana testing) and adhere to the Drug and Alcohol Policy for duration of employment with the Credit Union

Five (5) plus years of hands-on experience in financial services, banking, or member relationship management

Three (3) plus years of leadership experience with a strong focus on coaching and team development

Strong understanding of financial consultative services, lending, and digital banking solutions

Required Availability: Monday–Friday, 8:15am–5:15pm with Rotating Saturdays, 8:45am–12:45pm. Number of Saturdays worked may increase based on business needs

Effective coaching and mentoring with ability to motivate and influence

Serve as a trusted consultant, guiding members through personalized financial solutions

Conduct in-depth financial consultations to understand member financial needs and recommend tailored deposit, lending, and wealth management solutions

Knowledge of all financial regulations including Federal Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), Reg CC- Funds Availability, USA PATRIOT Act, etc

Knowledge of consumer deposit and loan products and services

Promote a consultative, relationship-driven service mindset across the team

Monitor team performance, member engagement, and financial solutions' adoption to drive continuous improvement

Preferred

Bachelor's degree in business, Finance, or a related field preferred or commensurate professional experience

Benefits

This role is eligible to participate in the ITCU Exempt Employee Incentive Program, which can pay up to 11% of the annual salary, prorated based on the date of hire.