Holy Name Medical Center · 2 weeks ago
Patient Financial Navigator - Full Time Days
Hackensack, NJ
Full-time
Onsite
Entry Level
$18/hr - $24/hr
1+ years expHoly Name Medical Center is a renowned independent Catholic health system in New Jersey, committed to providing comprehensive medical care infused with compassion. The Patient Financial Navigator role involves accurately registering patients, handling insurance verifications, and ensuring patients are informed about their financial responsibilities prior to receiving services.
Health CareMedicalPersonal Health
Responsibilities
Promptly answers, screens and processes insurance authorizations and telephone inquiries with strict adherence to confidentially agreements policies and procedures
Provides Patients information on Holy Name Medical Center patient programs, policies and procedures
Collects and enters all Patient insurance information, into the appropriate medical service software to complete patient record. Collection includes validation of active insurance and ensuring all precertification documents are on file prior to Patient receiving service. Documentation is to be concise, thorough and accurate
Financial Navigator is responsible for determining Patient benefit coverage and Patient notification of any financial responsibility, prior to Patient receiving service. This includes follow up of all self-insured and underinsured Patients
Financial Navigator is also responsible for transition of patient to Financial Counseling Department
Meets outlined Holy Name Medical Center benchmarks and/or quality indicators as monitored through audits or recordings
Supports organizational changes. Demonstrates professionalism and flexibility in providing coverage and/or availability for the Call Center via scheduling adjustments for unexpected absences, events or call volume variances
Qualification
Required
High School graduate or equivalent
1-3 years Experience with computerized data entry
1-3 years Must have hand-on experience working with Medical Health Insurance Companies (specifically authorization)
Ability to work independently
Knowledge of medical terminology, require good communication skills and telephone technique
Must be able to work well under pressure
Benefits
Low-cost medical coverage with generous employer contributions
Dental and vision plans
Discounted prescriptions
Access to on-site child care
401(k) matching
Tuition reimbursement
Paid time off
Flexible spending accounts
Legal and voluntary coverage options
Life insurance
Free on-site parking
Company
Holy Name Medical Center
Holy Name Medical Center is a not-for-profit healthcare facility offering specialty services, medical care & treatments, & other therapies.
1001-5000 employees
H1B Sponsorship
Holy Name Medical Center has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (4)
2021 (8)
Funding
Current Stage
Late StageTotal Funding
$7.1MKey Investors
Federal Emergency Management Agency
2023-03-28Grant· $7.1M
Leadership Team
Michael Maron
President & CEO
Philip Whang
Co-founder, Asian Dementia Center
Recent News
Crain's New York Business
2025-08-06
Company data provided by crunchbase