Zenoti · 4 months ago
Manager - Talent Partnership
Zenoti is a fast-growing vertical SaaS company that provides an all-in-one, cloud-based software solution for the beauty and wellness industry. They are seeking a dynamic HR Generalist at the Manager level to support their teams across the US, Canada, and Costa Rica, focusing on employee experiences, compliance, and strategic HR initiatives.
BillingCloud Data ServicesCRMEnterprise SoftwareMarketingPoint of SaleSaaSSchedulingSoftware
Responsibilities
Serve as a trusted HR partner to leaders and employees across the US, Canada, and Costa Rica
Drive employee engagement, development, and retention through proactive interventions
Coach managers on org health, team dynamics, performance, and talent development
Partner with global HR COEs (Talent Acquisition, Talent Operations, Total Rewards, Talent Development) to align on local needs
Ensure compliance with employment laws and practices across supported geographies. Guide Talent Operations on local requirements
Manage employee lifecycle processes (onboarding, internal moves, exits) with care and consistency
Lead or support local policy development and implementation
Manage employee relations cases with fairness, discretion, and empathy
Support or lead people programs such as performance management, recognition, DEI, well-being, and culture-building initiatives
Partner with Finance and Talent Operations on workforce planning, reporting, and compensation reviews
Analyse engagement and retention data to identify themes and actions
Qualification
Required
8–12 years of progressive HR experience, preferably in tech or SaaS environments
Solid knowledge of US employment law; experience supporting Canada and/or Costa Rica is a plus
Demonstrated success in employee relations, performance management, and manager coaching
Excellent communication and relationship-building skills
Bachelor's degree in Human Resources or related field; HR certifications (e.g., SHRM-CP/SCP) are a plus
Benefits
Attractive compensation and benefits
Comprehensive benefits package including health, wellness, and generous time-off
Company
Zenoti
Zenoti is a provider of cloud-based software for the spa and salon industries.
Funding
Current Stage
Late StageTotal Funding
$331MKey Investors
TPGAdvent InternationalSteadview Capital
2021-06-07Series D· $80M
2020-12-15Series D· $160M
2019-08-22Series Unknown· $20M
Recent News
2025-12-02
Company data provided by crunchbase