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NAPA Auto Parts · 4 months ago

On-Site Support Specialist

Vancouver, WA, USA

Full-time

Onsite

Mid Level

$18/hr - $21.59/hr

3+ years exp

NAPA Auto Parts is a part of Motion Industries, seeking an On-Site Support Specialist to perform support functions primarily at customer locations. The role involves providing excellent customer service, mentoring other employees, and handling various support duties to enhance customer relationships and drive sales.

AutomotiveIndustrialMachinery Manufacturing

Responsibilities

Provides excellent customer service that will enhance the relationship and lead to ongoing sales

May act as a lead/mentor to other employees

Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service

Performs other duties as assigned

Qualification

Customer serviceIndustry experienceForklift certificationModerate computer skillsOrganizationMulti-taskingCommunication skillsTime managementReliabilityAttention to detail

Required

Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination

Reliability, organization and attention to detail required

Industry experience required; product knowledge from previous warehouse experience is preferred

Customer service and communication skills required

Ability to multi-task and time management skills required

Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required

May need to be certified to operate a forklift

Valid driver's license and good driving record required

Must be able to move up to 100 lbs and lift up to 50 lbs

Preferred

Product knowledge from previous warehouse experience is preferred

Benefits

Healthcare coverage

401(k)

Tuition

Reimbursement

Vacation

Sick

Holiday pay

Company

NAPA Auto Parts

Glassdoor3.5

Through nearly 6,000 auto parts stores and over 16,000 auto care and collision centers in the U.S., NAPA has America’s largest network of parts and care.

Founded in 1925

Effingham, Illinois, USA

10001+ employees