Signet Jewelers · 4 months ago
Luxury Bridal Manager - Jared - Harrisburg Pike
Jared Jewelers - Harrisburg Pike - Lancaster, PA
Full-time
Onsite
Entry, Mid Level
1+ years expSignet Jewelers is a purpose-driven company that empowers its jewelry consultants to help customers celebrate life and express love. The Luxury Bridal Manager will oversee bridal sales performance, provide exceptional guest experiences, and implement training plans to improve store performance. This role involves collaborating with the management team and ensuring the effective training of team members on bridal merchandise.
E-Commerce PlatformsJewelryRetail
Responsibilities
Serve guests and promote store sales
Consistently attains sales and performance standards, Special Event and Store promotion results
Promotes an environment of total guest satisfaction by making the guest’s shopping and jewelry needs the first priority
Provides an exceptional Guest experience by keeping with the Guest’s agenda and providing proper follow-up by utilizing the Clienteling system
Consistently monitors the flow of Guests and assists with matching the appropriate Team Member with the Guest
Oversees the implementation and administration of bridal merchandise, including sales performance, promotions, incentives, launch executions, visual display and merchandising, while also attaining sales and product knowledge on other merchandise categories throughout the store
Develops and maintains complete knowledge of all bridal merchandise, becoming the Subject Matter Expert, to effectively train all Team Members on the features and benefits, quality, value, warranties, services, and procedures associated with each bridal brand and collection
Operates as a point of contact with vendor partners and is responsible for successful completion of all vendor trainings, eLearnings, and incentive submissions for the store
Evaluates areas of opportunity regarding each bridal brand and collection and coordinates with the management team on developing and coordinating effective training plans to improve behaviors relating to merchandise sales, standards performance, and Guest experience
Collaborates with the General Manager on recruiting, hiring, scheduling, performance appraisals, counseling’s, updates related to all pertinent information about Team Members
Communicates to the General Manager all pertinent information relating to Team Members including personnel and security concerns, merchandising needs, etc
Responds to Guest complaints and issues in a prompt and courteous manner in partnership with the General Manager
Assists management team with primary responsibilities in their absence
Acts in a manner that aligns with Signet’s Core Values and respects Guests and Team Members
Consistent, regular scheduled attendance is considered an essential function of this job
Strictly adheres to all Company policies and procedures, including Loss Prevention, Sales and Credit policies. Maintains a high level of security awareness with all selling procedures
Performs other duties as assigned
Qualification
Required
Meet or exceed three of the five performance standards. Sales must be one of the three
No Code of Conduct written counseling within the past six months
DCA certified
Minimum six months with company or similar experience level with another company
Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score
Ability to lead by example by attaining required daily performance standards, Special Event goals and executing Store promotions
Positive, enthusiastic, team-spirited work style, exhibiting Signet's Core Values at all times
Analytic thinking and reasoning
Ability to train and develop Team Members, conduct Store training meetings as needed
Professional approach and image
Tactful, friendly manner when dealing with people
Ability to plan, organize, follow-up and supervise the work of others
Excellent verbal and written communication skills, including phone etiquette
Ability to accept responsibility, make decisions, delegate, and follow-up as appropriate
Reliable and dependable
Ability to operate all sales-related equipment
Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of merchandise
Company
Signet Jewelers
Signet Jewelers engages in the retail sale of jewelry and watches in the United States, the United Kingdom.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$625.27MKey Investors
Leonard Green & Partners
2016-08-25Post Ipo Equity· $625.27M
2008-09-11IPO
Leadership Team
J.K. Symancyk
Chief Executive Officer
Colleen Rooney
Chief Corporate Affairs & Sustainability Officer
Recent News
2025-12-30
2025-12-24
The Motley Fool
2025-12-10
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