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Fox Point Recruitment LLC · 4 months ago

Senior Technology Manager-Analytics and Automation

Jersey City, New Jersey, United States

Full-time

Hybrid

Senior Level

$190K/yr - $240K/yr

Fox Point Recruitment LLC is seeking a dynamic and strategic leader to fill the role of Head of Network Operations (NetOps) Analytics and Automation within the Core Technology Infrastructure section of a Banking institution. This role is responsible for driving the evolution and transformation of network operations through data-driven insights and innovative automation solutions, optimizing network availability and performance while enhancing operational efficiency and reducing risk.

Human Resources

Responsibilities

Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives

Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills

Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met

Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization

Contributes to the technology strategy for their technical domain

Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers

Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Develop, maintain and execute a comprehensive analytics and automation roadmap aligned with business objectives

Drive automation-first strategies that reduce manual effort, improve efficiency, and enhance reliability across network operations

Lead a high-performing global team of analysts and software engineers, fostering a culture of innovation, collaboration, and continuous improvement

Ensure network automation complies with relevant regulatory requirements, security requirements and industry standards

Establish Key Performance Indicators and Service-Level Objectives to measure operational effectiveness

Qualification

Network AutomationAI/ML-driven AnalyticsPythonTeam LeadershipTerraformData ScienceSplunkMySQL DBReact JSDjangoAgile PracticesRisk ManagementStakeholder ManagementAnalytical ThinkingCollaboration

Required

Computer Science degree or other software engineering discipline or equivalent

Strong knowledge and understanding of network protocols and technologies, automation technologies and AI/ML-driven observability platforms and analytics tools, including Terraform, Itential, NetDevOps, Splunk, Python, React JS, Django and database technologies such as MySQL DB and Redis

Experience with custom application development using Python, advanced analytics, and data science

Proven experience in building and leading high-performing global teams, driving innovation and fostering a culture of continuous improvement

Proven track record of leading and managing teams in a complex, enterprise-wide environment

Excellent communication, problem solving and stakeholder management skills, with the ability to drive organizational change and communicate complex technical concepts to diverse audiences