160 Driving Academy · 4 months ago
Remote Customer Service Representative
United States
Full-time
Remote
Entry Level
2+ years exp160 Driving Academy is the largest driving academy in the U.S. and is experiencing unprecedented growth. They are seeking hardworking professionals to engage customers interested in enrolling in their school, providing consistent communication and high-level customer service.
RailroadTrade ShowsTransportation
Responsibilities
This position entails engaging customers that have shown interest in enrolling in our school
Consistent communication and high-level customer service a must
Qualification
Required
At least two years of customer service and call center experience required
Ability to sell/sales experience is a plus
Strong work ethic coupled with tenacity and self-motivation to get the job done and done right
Excellent oral, written, and interpersonal communication skills - articulation is key
Strong people skills; must possess an engaging personality, positive attitude, and empathy
Ability to work hard, work smart, and work quickly
Strong organizational skills: able to multi-task as needed
Thrive in a fast-pace, performance measured culture
Ability to work well in both a team and individual environment; must be able to self-guide through expected tasks
Ability to be coached, understand positive criticism and adapt quickly to change
Understand objectives and expectations for delivering most efficient and professional customer experience
Preferred
Experience with Salesforce is preferred
Benefits
Health insurance (instantly, no waiting period)
401k with company match and paid vacation.
Company
160 Driving Academy
160 Driving Academy is the largest truck driving institution.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$100M2024-07-23Private Equity· $100M
Leadership Team
James Edgell
VP / CTO
Jack Davenport
CDL INSTRUCTOR
Recent News
Dayton Daily News
2025-06-27
2024-04-06
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