Gopuff · 4 months ago
Starbucks Cafe Manager, Washington D.C., #206
Washington, D.C.
Full-time
Onsite
Entry, Mid Level
2+ years expGopuff is seeking a Cafe Manager to join the Starbucks Operations team, requiring a self-starting and entrepreneurial leader. The role involves leading a team of Lead Baristas and Baristas, overseeing store operations, and ensuring a perfect customer experience while driving profitability and performance.
Delivery ServiceE-CommerceFood DeliveryMobile Apps
Responsibilities
Lead all Starbucks operations, including deliveries, inventory management, and equipment maintenance, ensuring smooth functioning and optimal performance
Drive improvements in key performance indicators (KPIs) such as Production Time, Order Defect Rate, and Cost Per Order
Train and coach baristas to prioritize safety, adhere to standard work procedures, and maintain productivity
Ensure financial success by meeting budget targets for productivity, labor, and other expenses, contributing to the overall profitability of the site
Maintain compliance with Gopuff and legal regulations, analyzing reports to interpret and enforce policies and procedures
Implement and monitor Safety and Human Resource compliance measures, ensuring the safety of personnel and products, and conducting quality assurance reviews
Develop and execute action plans to enhance facility performance, providing guidance on Company programs and maintaining confidentiality of information
Create strategies to enhance safety, foster a positive culture, and improve financial performance at the facility
Oversee store operations, ensuring coverage during scheduled shifts, peak times, and weekends, fostering a seamless customer experience
Utilize data analysis and observations to make informed decisions, enhancing both customer satisfaction and overall store performance
Collaborate with leaders to manage labor effectively within budget constraints and implement forecasting and scheduling tools
Drive operational excellence and business results by cascading and implementing new initiatives, supporting team growth through coaching and development, and setting ambitious yet achievable goals to improve performance
Qualification
Required
2 years of manager/supervisor experience - 1 year in QSR and/or cafe is preferred
Strong organizational, interpersonal, and problem-solving skills
Strong skills with conflict resolution
Entrepreneurial mentality with experience in a sales-focused environment
Strong leadership skills and the ability to coach and mentor team partners with professional maturity
Proficiency in computer usage, email, and Google Suite
Strong skills with conflict resolution. Ability to lead in an ever-changing environment
Proven track record of being a change agent with improving processes and efficiencies
Preferred
1 year in QSR and/or cafe
Benefits
Comprehensive medical, dental, and vision insurance
Optional FSAs and HSA plans
401k
Commuter benefits
Supplemental employee, spouse and child life insurance
Gopuff employee discount
Career growth opportunities
Internal rewards programs
Company equity program
Company
Gopuff
Gopuff is a digital delivery service designed to deliver daily essentials within minutes.
5001-10000 employees
H1B Sponsorship
Gopuff has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (12)
2023 (27)
2022 (52)
2021 (18)
2020 (5)
Funding
Current Stage
Late StageTotal Funding
$3.7BKey Investors
Robert IgerSoftBank Vision FundAccel
2025-11-13Series Unknown· $250M
2022-05-18Series Unknown
2021-12-14Undisclosed
Leadership Team
Rafael Ilishayev
Co-Founder & Co-CEO
Yakir Gola
Co-Founder and Co-CEO
Recent News
2026-01-22
2026-01-22
Company data provided by crunchbase