Mercury Insurance · 2 weeks ago
Sr Regional Accounts Manager - California
California, United States
Full-time
Hybrid
Mid, Senior Level
$92K/yr - $166K/yr
5+ years expMercury Insurance is a company dedicated to helping people reduce risk and overcome unexpected events. They are seeking a Sr Regional Accounts Manager to drive growth, retention, and satisfaction across major regional accounts by developing strategic sales initiatives and managing complex pipelines. This role also involves mentoring peers and fostering a collaborative team culture.
Insurance
Responsibilities
Sales Planning: Develop, refine, and implement comprehensive sales strategies designed to drive growth and retention within a portfolio of large and complex accounts. Create account-specific plans that align with agency goals, market opportunity, and Mercury Insurance’s business objectives
Pipeline Management: Oversee the entire sales pipeline process for large accounts, including lead generation, qualification, engagement, and conversion. Ensure high-value opportunities are prioritized and cultivated through effective communication and follow-up
Target & Revenue Achievement: Set and monitor robust KPIs and sales targets specific to large account segments. Regularly track progress, identify gaps, and recalibrate strategies to achieve or exceed sales and revenue goals
Account Growth & Expansion: Identify and pursue upselling, cross-selling, and expansion opportunities within existing large accounts. Work with agency partners to introduce new products, services, or coverage options tailored to their evolving needs
Contract Negotiation: Lead or support contract negotiations and renewals, ensuring terms are competitive while protecting Mercury Insurance’s interests
Strategic Forecasting: Maintain accurate forecasts and projections for large account sales and renewals, informing resource allocation and business planning
Industry Research: Stay abreast of market trends, competitor activities, and regulatory changes shaping the P&C insurance sector; use insights to inform decision-making
Agent Insights: Gather and analyze agent feedback and industry data to identify pain points and opportunities for ongoing product or service enhancements
Collaboration with Departments: Partner with Product, Underwriting, and Customer Service teams to align sales initiatives with targeted segments, product offerings, and superior service delivery
Build and maintain strong relationships with key agent partners, enhancing satisfaction and loyalty while proactively addressing issues as they arise
Leverage sales analytics to track performance against targets, identifying trends and areas for improvement
Prepare regular reports for senior management with actionable insight and strategic recommendations based on data analysis
Continuously monitor the competitive landscape, adapting sales tactics to ensure Mercury maintains a strong and competitive market position
Serve as the primary point of contact for high-value account partners, conducting periodic reviews and strategic planning sessions
Collaborate with internal teams to deliver tailored insurance solutions and exceptional service
Represent Mercury Insurance at key events, conferences, and industry meetings
Proactively address and resolve service or claims issues for large accounts, ensuring quick turnaround and high levels of client satisfaction
Mentor and develop other team members in fostering an environment of high performance, collaboration, and continuous improvement
Foster a positive, inclusive, and engaging team culture that motivates team members to achieve and exceed goals
Encourage ongoing sharing of best practices, sales strategies, and market insights to strengthen team capabilities and drive results
Qualification
Required
Bachelor's degree in Business, Marketing, Insurance, Risk Management, or a related field
5+ years of insurance account management or sales experience, with an emphasis on large or complex accounts
Deep knowledge of personal and commercial P&C insurance products and industry landscape
Strong expertise in sales planning, pipeline management, and cross-functional collaboration
Exceptional relationship-building, communication, and presentation skills
Excellent leadership, communication, and interpersonal skills
Strong analytical and problem-solving abilities
Working knowledge of CRM system(s) and Microsoft Office Suite
Preferred
MBA or relevant certifications (e.g., CPCU, CIC) preferred
Must have strong, professional written, phone and virtual communication skills to effectively collaborate and build relationships with agency staff and team members
Must be comfortable in participating in video conference calls as needed
Must be able to interact professionally with agencies and other team members to accomplish territory goals
Must be able to communicate effectively to facilitate training sessions as needed
Analytical- must be able to understand and interpret data
Business agility; must be able to pivot and adjust quickly
Must be creative and resourceful
Must be able to work independently under minimal supervision to train agencies virtually and in-person during on-site visits
Must be able to travel by airline 10% of the time for company meetings or events
Must be able to travel by automobile 90% of time for on-site visits to agencies
Strong organization and time management skills
Ability to motivate, monitor and develop assigned agencies to maintain a knowledgeable and well-trained agency force
Ability to analyze complex reports and multi-task assigned projects
Must be proficient with Microsoft Office products
Must be proficient in CRM software (e.g., Salesforce)
Benefits
Competitive compensation
Flexibility to work from anywhere in the United States for most positions
Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours)
Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus)
Medical, dental, vision, life, and pet insurance
401 (k) retirement savings plan with company match
Engaging work environment
Promotional opportunities
Education assistance
Professional and personal development opportunities
Company recognition program
Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more
Company
Mercury Insurance
Mercury Insurance has offered quality insurance for personal auto insurance to homeowners insurance to mechanical breakdown protection.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1985-11-29IPO
Leadership Team
T
Ted Stalick
SVP & CFO
V
Victor Joseph
President & Chief Operating Officer
Recent News
2025-12-18
2025-12-04
2025-11-25
Company data provided by crunchbase