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TAG - The Aspen Group · 4 months ago

Senior Site Reliability Engineer

Chicago, Illinois

Full-time

Onsite

Mid, Senior Level

$129K/yr - $152K/yr

5+ years exp

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., dedicated to improving healthcare experiences. They are seeking a Senior Site Reliability Engineer to ensure the reliability, performance, and scalability of their systems, implementing monitoring solutions, responding to incidents, and optimizing performance to meet business objectives.

CosmeticsDentalHealth CareWellness

H1B Sponsor Likely

Responsibilities

Design, build, and maintain scalable and reliable systems to support our applications and services

Develop and manage Service Level Objectives (SLOs) and Service Level Indicators (SLIs) to ensure systems meet reliability targets

Drive improvements in system reliability, availability, and performance through proactive measures and automation

Implement and manage comprehensive monitoring and alerting solutions to ensure full visibility into system health and performance

Develop and maintain dashboards and reporting tools that provide actionable insights for troubleshooting and performance optimization

Evaluate and integrate new monitoring tools and technologies as needed to enhance observability

Lead and participate in incident response efforts, including troubleshooting, root cause analysis, and resolution

Develop and maintain incident management processes to improve response times and minimize service disruptions

Conduct post-incident reviews to identify areas for improvement and implement preventive measures

Analyze performance metrics and logs to identify and address bottlenecks and inefficiencies in the system

Collaborate with development teams to optimize code and infrastructure for better performance and reliability

Perform capacity planning to ensure systems can handle current and future loads

Develop and implement automation solutions to streamline operations and reduce manual intervention

Identify and drive process improvements to enhance operational efficiency and effectiveness

Maintain documentation related to monitoring, incident management, and SRE best practices

Work closely with engineering, operations, and product teams to align on reliability and monitoring goals

Communicate effectively with stakeholders, providing regular updates on system health, incidents, and performance improvements

Foster a culture of collaboration and knowledge sharing within the team and across the organization

Qualification

Site Reliability EngineeringMonitoring solutionsContainerization technologiesProgramming languagesCloud infrastructureNetworkingIncident managementProblem-solving skillsTeam collaboration

Required

Bachelor's degree in Computer Science or a related field

At least 5 years of experience in Site Reliability Engineering or a similar role

Strong proficiency in at least one programming language such as Python, Java, or Go

Experience with containerization technologies such as Docker and Kubernetes

Strong understanding of networking, distributed systems, and cloud infrastructure

Familiarity with monitoring and logging tools such as Prometheus, Grafana, ELK Stack, and Splunk

Excellent problem-solving skills and the ability to work independently and in a team environment

Experience with incident management and root cause analysis

Benefits

Paid time off

Health

Dental

Vision

401(k) savings plan with match

Company

TAG - The Aspen Group

When we launched Aspen Dental, we set out to break down the barriers that made it hard for patients to keep up with their dental health — affordability, transparency, and access.

Founded in 1998

Chicago, Illinois, USA

10001+ employees

https://www.teamtag.com

H1B Sponsorship

TAG - The Aspen Group has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (3)

2023 (20)

2022 (16)

2021 (14)

2020 (7)