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RS Americas · 5 hours ago

Key Account Manager (Outside Sales Manager) - Atlanta, GA

East Point, GA

Contract

Hybrid

Mid, Senior Level

4+ years exp

RS Americas is a leading provider of industrial product and service solutions. The Key Account Manager is responsible for managing the most important client accounts, building relationships, anticipating client needs, and ensuring the successful delivery of services.

ElectronicsIndustrial AutomationManufacturingRetail

Responsibilities

Developing a solid and trusting relationship between major key clients and company

Resolving key client issues and complaints

Developing a complete understanding of key account needs

Anticipating key account changes and improvements

Managing communications between key clients and internal teams

Assist and coordinate account team assigned to each client

Strategic planning to improve client results

Assist our National Accounts Directors in negotiating contracts with client and establishing timeline of performance

Collaborating with sales team to maximize profit by up-selling or cross-selling

Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training

Meeting all client needs and deliverables according to proposed timelines

Analyzing client data to provide customer relationship management

Expanding relationships and bringing in new clients