Customer Success Intern jobs in United States
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NCR Atleos · 4 months ago

Customer Success Intern

NCR Atleos is a leader in expanding financial access, and they are seeking a Customer Success Intern to support their mission of delivering exceptional customer experiences. This internship offers hands-on exposure to customer engagement strategies and cross-functional collaboration, ensuring clients achieve maximum value from their partnership with NCR Atleos.

BankingFinTech

Responsibilities

Assist the Customer Success team in onboarding new clients and ensuring smooth adoption of NCR Atleos products and services
Support account managers in tracking customer satisfaction, usage metrics, and feedback
Help identify opportunities for improving customer engagement and retention through data analysis and reporting
Collaborate with internal teams (Product, Engineering, Support) to resolve customer issues and enhance service delivery
Contribute to the creation of customer-facing documentation, training materials, and success stories
Participate in customer meetings and calls to gain insight into relationship management and solution alignment

Qualification

Data analysisCustomer engagementCommunication skillsInterpersonal skillsEagerness to learnTask managementBasic data toolsTeam collaboration

Required

Currently pursuing a Bachelor's or Master's degree
Strong communication and interpersonal skills
Analytical mindset with basic knowledge of data tools (e.g., Excel, Power BI, or SQL)
Customer-focused attitude and eagerness to learn in a fast-paced environment
Ability to work collaboratively across teams and manage multiple tasks effectively

Benefits

Medical Insurance
Dental Insurance
Life Insurance
Vision Insurance
Short/Long Term Disability
Paid Vacation
401k

Company

NCR Atleos

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NCR Atleos provides banks and retailers with technological solutions to reduce operational complexity and increase customer experiences.

Funding

Current Stage
Public Company
Total Funding
$1.35B
2023-10-17IPO
2023-09-18Post Ipo Debt· $1.35B

Leadership Team

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Tim Oliver
Chief Executive Officer and President
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Paul Gardiner
Chief Technology Officer
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Company data provided by crunchbase