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Advertising Specialty Institute · 4 days ago

Director, Data Operations

Trevose, PA

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

Advertising Specialty Institute is the largest global provider of technology B2B services for the promotional products industry. The Director, Data Operations will oversee product data processing and integration teams, ensuring operational excellence and superior client satisfaction while driving innovation in data quality and governance.

AdvertisingEducation

H1B Sponsor Likely

Responsibilities

Direct daily operations of product data processing, optimization, and integration teams

Manage workflows to deliver accurate, timely product data updates in alignment with company milestones

Monitor departmental performance metrics and implement continuous improvements for efficiency and scalability

Oversee internal communication of supplier updates, including coordination with marketing and sales teams

Take a hands-on-approach to problem-solving, stepping into the work when needed to remove roadblocks, resolve data issues, and model operational excellence for the team

Serve as the senior escalation point for product data-related issues, ensuring rapid resolution and strong client communication

Collaborate with Sales and internal teams to ensure seamless service delivery and alignment on product data standards

Protect revenue streams by addressing supplier disputes and ensuring accuracy in product listing fees and billing operations

Balance leadership presence with direct involvement — understanding the details of data operations well enough to diagnose, troubleshoot, and lead by example when challenges arise

Anticipate industry trends, emerging technologies, and evolving client needs to position ASI’s data ecosystem for future success

Partner with executives and stakeholders to prioritize projects and champion breakthrough data management approaches, ensuring investments deliver measurable value and competitive advantage

Bridge the gap between strategy and execution — ensuring vision translates into real, measurable operational outcomes

Establish, implement, and enforce robust product data quality standards and governance policies

Proactively identify and correct discrepancies or data errors, ensuring data integrity across all platforms

Provide executive reporting on the progress of data-related projects, ensuring product and supplier data meets service-level agreements and downstream usability standards

Lead a team of 40+ staff, including three direct reports, fostering a culture of accountability, engagement, and growth

Manage vendor and contractor relationships, including offshore teams, to meet operational, quality, budget, and delivery expectations

Model a “no job too small” mindset — mentoring through action and staying connected to the operational realities of the team’s work

Qualification

Data operations managementData quality governanceTeam leadershipVendor managementClient communicationProblem-solving skillsMicrosoft ExcelMicrosoft PowerPointJiraInterpersonal skills

Required

Bachelor's degree in information management, Business Information Systems, or related field

5–7 years of experience in data operations and/or product data management, with proven success leading large teams

Demonstrated ability to set strategy, anticipate trends, and execute vision while ensuring operational excellence

Experience managing domestic and offshore teams and vendor partnerships

Strong problem-solving, analytical, and data governance skills

Track record of handling customer escalations with professionalism and urgency

Hands-on approach and willingness to dig into operational tasks, data issues, or workflow challenges when necessary

Excellent communication and interpersonal skills, with ability to collaborate across departments

Proficiency in Microsoft Excel, PowerPoint, Jira, and similar data or project management tools

Benefits

Medical, Dental, and Vision coverage, available on day one of employment.

Paid maternity and paternity/bonding leave (12 weeks paid for birthing/primary parent and 4 weeks paid for secondary parent) and a parent support group.

12 weeks of paid daycare for new parents (14 weeks at our onsite daycare center, Lots of Love).

Free Health and Wellness programs.

Free 24/7 access to Magellan Employee Assistance Program and Teladoc.

Day one 401(k) with company match.

Paid holidays, floating days, and paid time off (PTO).

Office amenities with onsite café, Starbucks, 24/7 free gym access and classes, onsite daycare, EV charging stations, creative spaces such as our community garden club, music room, art room, and relaxation space.

Company

Advertising Specialty Institute

The Advertising Specialty Institute (ASI) is the largest media, marketing and education organization serving the promotional products industry.

Founded in 1950

Feasterville Trevose, Pennsylvania, USA

201-500 employees

http://asicentral.com/

H1B Sponsorship

Advertising Specialty Institute has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (3)

2022 (4)

2021 (1)

2020 (4)