State of Louisiana · 4 months ago
Assistant Director of Facilities and Operations
New Orleans, La
Full-time
Onsite
Entry, Mid Level
2+ years expThe University of New Orleans is seeking an Assistant Director of Facilities and Operations responsible for managing daily operations and facilities in a residential life context. The role involves overseeing maintenance, coordinating with various service providers, and ensuring a safe and welcoming environment for residents.
Government Administration
Responsibilities
Serve as the primary liaison between Residential Life and Facility Services and external vendors and contractors completing facility maintenance, cleaning and upkeep in university-owned residential communities
Oversee the day-to-day management of regular maintenance, repairs, custodial services and capital improvement projects for residential facilities
Coordinates the facility related logistics for opening/ move-in, check-ins, check-outs
Coordinate emergency response for facilities issues, including floods, fire alarms, HVAC outages, etc
Maintain building key control systems and coordinate lock changes and access permissions
Ensure that facilities meet fire and life safety codes. Accommodate facility requests for students with special needs
Ensure all grounds and building surroundings are maintained properly at all times, conducting regular walking tours of the buildings and grounds to inspect for repairs, cleanliness, and compliance of all policies, procedures and safety
Facilitate the evaluation of custodial performance within assigned residential areas on a weekly basis
Assist in the coordination of construction, renovations, and repairs with architects, engineers, construction managers, and contractors
Utilize verbal and written communication skills to keep residents informed regarding any facility related policies, service changes and repairs requiring additional time, etc
Work closely with the Accounting Specialist to ensure accurate information on student accounts and in housing software including: room assignments, housing charges and damage charges, etc
Supervise processes related to room turnovers, summer conferences, early arrivals and break housing
Develop and manage schedules for preventive maintenance, cleaning, pest control, and furniture inventory
Manage vendor relationships for services such as laundry, furniture, card access parts, services, etc
Maintain accurate records of facility- related expenditures, work orders and service contracts
Participate in "on call" professional staff rotation serving as after-hours responding staff member when concerns arise with residence and facility issues including inclement weather, isolation/ quarantine housing, non-clinical issues of student concern and more
Directly supervise multiple graduate and undergraduate student employees, as well as the Accounting Specialist 2 role
Manage the development, dissemination and review of all materials and manuals relating to departmental paraprofessional positions related to facilities and operations including customer service and safety related expectations
Provide ongoing training through staff development activities and daily supervision. Serve as a role model for staff
Conduct regular staff meetings and provide on-going evaluations of staff performance
Create a quality working environment through the utilization of manual support, teamwork, fair play, attention to detail and strong work ethic
Oversee the coordination work schedules for student workforce
Oversee the coordination of payroll processes for student workforce
Oversee the operational functions of all residential community front desks
Schedule and direct fire drills and safety exercises on a semester basis
Assist in the development and management of budgets related to facilities and operations
Ensure compliance with ADA, OSHA, Fire Marshall and other local state and federal regulations
Participate in strategic planning, policy development and assessment initiatives
Additional duties as assigned
Qualification
Required
Bachelor's degree from an accredited university, or in lieu of a degree, at least (6) years of professional facility management experience
Minimum requirement (2) years of full-time experience in a relevant position
Must have a valid driver's license
Must be able to occasionally lift and carry 25+ pounds
Preferred
Master's degree from an accredited university
3-5 years' progressive experience in a full time related role
Familiarity with work order systems (SchoolDude, TMA) and Housing Software (Adirondack: The Housing Director, StarRez, etc)
Knowledge of building systems (HVAC, plumbing, electrical and custodial operations)
Company
State of Louisiana
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chancellor Donald, M.D.
Chief Medical Officer
Chase Hymel
Chief Information Security Officer (CISO)
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