NEOGOV · 4 months ago
Administrative Professional II
Monroe, NC
Full-time
Onsite
Mid Level
$20.80/hr - $31.20/hr
4+ years expNEOGOV is a company that provides administrative support services, and they are seeking an Administrative Professional II to assist in various department operations. The role involves managing documentation, customer service, and financial processes while maintaining confidentiality and organizational effectiveness.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides administrative support for the assigned department; processes a variety of documentation associated with department operations within designated timeframes and per established procedures
Collects, opens, and distributes department mail; maintains department calendars and schedules meeting or other activities
Acts as a liaison with other departments and conveys pertinent information among department staff
Answers telephone calls and greets visitors; ascertains nature of business, directs callers/visitors to appropriate personnel, and records/relays messages; initiates and returns calls as necessary; provides information/assistance regarding department services, activities, and procedures; distributes forms/documentation as requested; and responds to routine questions or complaints and initiates problem resolution
Coordinates arrangements for meetings and workshops; notifies meeting participants of date/time; and reserves meeting space
Processes invoices for payment; reviews invoices for accuracy, researches discrepancies, reconciles monthly procurement card statements, and assigns appropriate budget code(s); submits invoices and associated documentation to Finance for processing payments
May assist in preparing/monitoring department budget; monitors status of expenditures in relation to available funds in budget accounts; works with the Budget office to prepare budget transfer forms. Performs cash handling, procurement card processing, and bookkeeping functions
Maintains confidentiality of departmental issues and documentation
Maintains file systems of various files/records for the department; prepares and sets up files; sorts/organizes documents to be filed; files documents in designated order; retrieves and replaces files; purges, shreds, or destroys confidential or obsolete documents and files in compliance with records retention policies and procedures
Operates a computer to enter, retrieve, review, or modify data; performs data entry functions verifying the accuracy of entered data
Composes, prepares, or completes various forms, reports, correspondence, spreadsheets, presentations, or other documents
Performs other related duties as assigned
Oversees departmental contracts with vendors, coordinating the approval process and maintaining clear communication with vendors
Prepares and submits agenda items for Board of Commissioners meetings on behalf of the department
Coordinates requests for support or assistance from the Facilities team on behalf of the department
Submits award applications for the department, in collaboration with team members
Qualification
Required
High School Diploma or an acceptable equivalency diploma (GED), and four (4) years of related experience; or equivalent combination of education and experience
Demonstrated experience in using computers for a variety of administrative tasks, including document creation, data entry, and online research
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook
Proven experience in managing budgets, processing invoices, and maintaining accurate financial records
Excellent organizational skills with a strong attention to detail and the ability to prioritize tasks effectively
Strong written and verbal communication skills, with experience in drafting correspondence, reports, and presentations
Ability to work independently and as part of a team, with a positive attitude and a commitment to providing excellent support
Experience in managing relationships with internal and external stakeholders, including vendors, clients, and senior management
Preferred
Four or more years of experience in an administrative support role, preferably in a fast-paced, professional environment
Relevant certifications in office management, finance, or Microsoft products
Ability to create and manage complex Excel spreadsheets, including the use of formulas, pivot tables, and data visualization tools
Strong analytical skills with the ability to interpret financial data and provide insights to support decision-making
Benefits
HEALTH INSURANCE
DENTAL INSURANCE
LIFE INSURANCE
RETIREMENT
NC401(k)
457 DEFERRED COMPENSATION
FLEXIBLE SPENDING ACCOUNTS
DIRECT DEPOSIT
VACATION LEAVE
SICK LEAVE
SICK LEAVE TRANSFER FROM OTHER AGENCIES
HOLIDAYS
MILITARY LEAVE
CIVIL LEAVE
FAMILY & MEDICAL LEAVE ACT
ADMINISTRATIVE LEAVE
NATIONAL COLLEGE SAVINGS PROGRAM
EMPLOYEE ASSISTANCE PROGRAM
AQUATIC AND FITNESS CENTER
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase