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Doble Engineering · 16 hours ago

Principal Engineer Client Services - Power Industry

United States

Full-time

Remote

Lead/Staff

$137K/yr - $171K/yr

10+ years exp

Doble Engineering is seeking a Principal Client Service Engineer to provide engineering support to technical staff within the power utility industry. The role involves technical and application support on Doble products, R&D support, and opportunities to publish articles and participate in industry conferences.

ElectronicsEnergyManufacturing

No H1B

Responsibilities

Provide technical and application support on Doble products, analysis of test results, training and consultation on power apparatus

Support R&D related to application and product development

Provide assistance to the field service and test department

Publish technical articles and participate in various technical conferences sponsored by Doble and other industry organizations

Qualification

Electrical engineeringPower apparatus expertiseDoble products familiarityDiagnostic test techniquesCustomer service commitmentMulti-taskingCommunication skillsPresentation skillsFlexibility

Required

Bachelor's Degree in a technical discipline, preferably electrical engineering. This requirement can be waived for individuals with alternative technical training, specifically focused on power apparatus and familiarity with Doble products

10 years of utility or similar experience specifically focused on power apparatus

Familiarity with Doble products

Previous experience in the power utility industry and familiarity with electrical substation apparatus

Understands diagnostic test techniques for high-voltage power apparatus

A solid commitment to customer service is necessary

The ability to conduct oneself in a professional manner

Willingness to travel 30% of the time to both domestic and international locations

The ability to multi-task and be flexible. The daily routine includes frequent client interactions. Job assignments frequently change to meet client needs

The willingness to teach and work outdoors in energized substations

Strong communication skills both written and verbal. The candidate must be able to clearly and concisely express their opinion

Good presentation skills will be required to conduct product training, and technical presentations at various forums and to audiences with varying skill sets. Requires a solid command of the English language