S&P Global · 2 days ago
Senior Software Engineer - Forward Deployed
Cambridge, MA
Full-time
Hybrid
Senior Level
7+ years expS&P Global's Kensho is a hub for AI innovation and transformation, focusing on machine learning and data discovery. The Senior Forward Deployed Software Engineer will partner with strategic clients to leverage AI capabilities, ensuring they achieve business value through tailored solutions and technical guidance.
AnalyticsBusiness IntelligenceCreditEnterprise SoftwareFinanceFinancial ServicesInformation ServicesMarket Research
Responsibilities
Deliver exceptional pre-sales and post-sales experiences by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions
Demonstrate how Kensho AI capabilities meet business needs through demos, use case scoping, architecture recommendations, system design, and in-depth technical advisory and delivery
Create and maintain documentation, guides, implementation frameworks, and FAQs based on client engagements, and technical documentation for developmental work
Build strong customer relationships throughout evaluation, validation, sales, and delivery processes
Champion customer voice internally by gathering feedback, identifying trends, and working with product/engineering teams on roadmap planning
Qualification
Required
7+ years of experience in a customer-facing technical delivery role (e.g., forward deployed engineers, solution architects, ex-consultants)
Industry experience in programming languages like Python or Java
Strong analytical and problem solving skills to simplify complex and dynamic work effectively to ensure a high level of customer satisfaction
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done
Experience prototyping Generative AI/ML solutions and knowledge of SDLC, APIs, network/cloud architecture
Experience in providing hands-on training and technical support to customers, helping them to understand how to use our products effectively and address their questions and concerns
Effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders
Humble attitude, collaborative spirit, and commitment to excellence
Willingness to travel (~ 50%) to meet customers
Benefits
Medical, Dental, and Vision insurance
100% company paid premiums
Unlimited Paid Time Off
26 weeks of 100% paid Parental Leave (paternity and maternity)
401(k) plan with 6% employer matching
Generous company matching on donations to non-profit charities
Up to $20,000 tuition assistance toward degree programs, plus up to $4,000/year for ongoing professional education such as industry conferences
Plentiful snacks, drinks, and regularly catered lunches
Dog-friendly office (CAM office)
Bike sharing program memberships
Compassion leave and elder care leave
Mentoring and additional learning opportunities
Opportunity to expand professional network and participate in conferences and events
Company
S&P Global
S&P Global is a market intelligence company that provides financial information and data analytics services.
10001+ employees
H1B Sponsorship
S&P Global has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (28)
2024 (26)
2023 (30)
2022 (38)
2021 (46)
2020 (38)
Funding
Current Stage
Public CompanyTotal Funding
$1.75B2025-12-01Post Ipo Debt· $1B
2023-09-07Post Ipo Debt· $750M
2016-04-28IPO
Leadership Team
Martina Cheung
President and CEO
Rick Goldberg
Chief Financial Officer Market Intelligence
Recent News
2026-01-07
The Motley Fool
2026-01-06
2026-01-05
Company data provided by crunchbase