Lockton · 1 day ago
Accounts Receivable Specialist
Lockton Affinity is seeking an Accounts Receivable Specialist to join their Accounting team. The role involves supervising the collection of accounts receivable to ensure timely payments and prevent financial losses, while also contributing to customer satisfaction and maintaining a positive work environment.
Responsibilities
Collects past due accounts receivable by emailing, writing, and telephoning customers
Makes positive contribution to customer satisfaction and constantly strives to improve service to the customer
Communicates in a positive manner to contribute to a cohesive, pleasant work environment
Follows up on problem accounts; obtains information from customers or associate assigned to account or other departments to resolve issues
Operates alphanumeric keyboard to enter data into and retrieve data from system, and verifies by sight that keyed data is accurate, complete and conforms to established standards
May draft finance agreements and coordinate delivery of document to finance company
Handles requests for intent to cancel insurance, reinstatement, and cancellation of insurance for non-payment in compliance with cancellation guidelines
Reports and discusses potential trouble accounts to Premium Transaction Supervisor, offers solutions for collection and provides recommendations for handling
Oversees follow-through efforts on collections resulting from audits
Analyzes receivables reports
Makes recommendations to Premium Transaction Supervisor regarding account write-offs
May process payments using payment software available
Prepare all client refunds
Protects the confidentiality of all information learned by performing the duties of the position
Could be responsible for month-end closing of assigned agencies
Qualification
Required
Associate of Arts degree in Accounting or Business-related area, or equivalent education and/or experience
Six month's experience in accounting support or academic accounting coursework
Ability to understand and carry out verbal and written instructions; ability to meet deadlines and be able to handle a heavy workload
Strong working knowledge of Microsoft Products, i.e. Outlook, Word and Excel
Ability to learn other software systems used throughout our company
Attention to detail and ability to multi-task is a must
Demonstrated ability to instill confidence and comfort with customers to facilitate account collection using high degree of tact and diplomacy
Company
Lockton
Lockton provides risk management and insurance services.
Funding
Current Stage
Late StageRecent News
Channel NewsAsia
2025-09-23
FF News | Fintech Finance
2025-04-19
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