Docusign · 15 hours ago
Business Integrity Systems and Experience Manager
United States
Full-time
Remote
Senior Level, Lead/Staff
$127K/yr - $198K/yr
8+ years expDocusign is a leading company in e-signature and contract lifecycle management. They are seeking a Business Integrity Systems and Experience Manager to lead the digital transformation of compliance systems, focusing on creating intuitive and user-friendly experiences that enhance integrity and compliance across the organization.
Business Process Automation (BPA)Cloud ManagementComputerE-SignatureInformation TechnologySaaSSoftware
No H1B
Responsibilities
Lead our team's digital transformation by applying behavioral science principles to redesign compliance systems and workflows, making integrity intuitive and ethical choices effortless
Pioneer new approaches to compliance by designing user-friendly systems, leveraging AI, data, and analytics - including Docusign's own Intelligent Agreement Management (IAM) technology - to help our clients make good decisions with ease and peace of mind
Create and deliver a holistic strategy to transform the way we serve our clients and customers
Own and lead high-impact initiatives that influence how we operate across the company
Manage and transform our responsible business conduct workflows and controls, supporting our overall efforts to develop and mature the effectiveness of our compliance and risk management program, and provide actionable insights from our data
Lead the design of a global integrity program that prioritizes a seamless and intuitive experience for employees and customers and apply behavior design to transform complex requirements into simple, user-friendly processes
Partner with stakeholders across the organization to build smart, simple, and useful solutions and experiences and focus on motivating positive behaviors and embedding integrity into daily workflows
Develop, pilot, and test relevant integrity use cases
Work closely with our fantastic legal operations team to leverage automation and emerging technologies to reduce friction and track client satisfaction and engagement
Support the operation and effectiveness of our existing controls and workflows, including intake and triage, disclosures, due diligence, approvals, monitoring, and reporting, by focusing on the user experience and building systems that encourage compliance through intuitive design
Champion and implement the idea that a well-designed integrity program is a competitive advantage and a cornerstone of a trustworthy brand and operationalize our best intentions around that
Qualification
Required
BA/ BS in a relevant field (behavioral science, psychology, organization behavior, UX/UI design and project management, legal and compliance tech design, organizational development, change management)
8+ years of proven experience in a relevant in-house role at a global company
Experience with behavioral science, human-centered design, or similar frameworks for influencing behavior
Preferred
Excellent problem solving, communication, and presentation skills
A user-first mindset with a passion for designing delightful experiences
A high level of professionalism, integrity, and discretion
Advanced Degree or Professional Certification in a relevant field (as above)
Relevant experience in a corporate integrity and compliance function
Creativity in using emerging technology —ideally SaaS, legal tech, or compliance tech—to enhance programs and workflows
An energetic and enthusiastic spirit for the work of building a culture of integrity
Benefits
Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
Company
Docusign
DocuSign helps small- and medium-sized businesses collect information, automate data workflows, and sign on various devices.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.29BKey Investors
Bank of AmericaFounders Circle CapitalGreenspring Associates
2025-05-27Post Ipo Debt· $750M
2018-04-27IPO
2016-10-12Secondary Market
Leadership Team
Allan Thygesen
Chief Executive Officer
Sagnik Nandy
Chief Technology Officer
Recent News
2026-01-07
2025-12-19
Company data provided by crunchbase